Hershey Moudgil
About me
Born on January 25th, 2005, and raised in Ottawa, I was immersed in French at a young age. I've cultivated talents in singing, dancing, playing the piano, and sketching. I have a passion for travelling and continuously exploring my interests.
Overview
4
4
years of professional experience
Work History
Crew Team Member
Dairy Queen Grill & Chill
Ottawa, ON
10.2022 - Current
- Working as a Cashier & making ice creams.
- Process cash, credit card & debit card transactions accurately, and balance transactions at the end of the shift without variance.
- Maintain high standards of customer service during high-volume, fast-paced environments.
- Communicate clearly and positively with coworkers and management Resolve customer complaints promptly and professionally.
- Process phone orders & provide product details.
- Utilize Point-of-Service (POS) computer system for automated order-taking.
- Take initiative to find extra tasks once scheduled duties are completed.
- Assisted kitchen staff preparing food orders.
- Decorate personalize and process cake orders.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Showcased excellent problem-solving skills when faced with unexpected challenges, working to find effective solutions and maintain customer satisfaction.
- Enhanced team productivity by effectively collaborating with colleagues on tasks and responsibilities.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Gained strong leadership skills by managing projects from start to finish.
CDS Product Demonstrator
Costco
Ottawa, ON
04.2022 - 08.2022
- Influenced purchase decisions by creating and activating events that connect with Costco members
- Presenting the advantages of the product.
- Raised sales on products demoed.
- Prepared samples of various food/ products for purposes of demoing in Supermarkets.
- Assisted customers in locating items, addressed questions and provided product samples.
- Arranged demonstration areas to be appealing to attract attention of prospective customers.
- Increased sales by effectively communicating product benefits.
- Worked flexible hours across night, weekend, and holiday shifts.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Education
Certificate - Science & Technology Advanced Functions
Algonquin College
Ottawa, ON04.2024
High School Diploma -
St Joseph Catholic High School
Ottawa, ON06.2023
Skills
- Organization
- Quick Learner
- Multitasked
- CUSTOMER SERVICE
- Excellent Communication
- Microsoft Office
- Calm and Professional Under Pressure
- Problem-solving abilities
- Adaptability & Resilience
Volunteer Experience
Shared Community Program
June-September 2017
- Assisted Special needs kids Supervised kids with a variety of daily activities
- Prepared/completed craft activities. Supervised/assisted kids on daily outings in the community.
Half Moon Bay Public School
November 2019-January 2020
- Assisted JK/SK children
- by monitoring kids daily, preparing craft activities and supervising kids during outings in the community.
Barrhaven Home Daycare
June 2018-Present
Childcare Provider/Daycare Helper
Prepared various activities, and prepared meals & snacks.
narrate stories, and maintain safe and clean areas.
Awards
- First Aid & CPR course, June 2020
- Drivers ED course, August 2022
- JA Canada Certificate, Economics for Success, Feb 2019
Languages
English
Native or Bilingual
French
Limited Working
Punjabi
Professional Working
Hindi
Limited Working
Timeline
Crew Team Member
Dairy Queen Grill & Chill
10.2022 - Current
CDS Product Demonstrator
Costco
04.2022 - 08.2022
Certificate - Science & Technology Advanced Functions
Algonquin College
High School Diploma -
St Joseph Catholic High School