Herodetus Asiedu
Aurora,ON
Summary
Proven Room Attendant at Microtel Inn & Suites by Wyndham Aurora, demonstrating exceptional housekeeping and teamwork skills. Excelled in maintaining high cleanliness standards, reducing guest complaints, and enhancing satisfaction through efficient time management and safety awareness. Skilled in laundry expertise and adept at training new staff, ensuring top-notch service and operational efficiency.
Overview
1
1
year of professional experience
Work History
Room Attendant
Microtel Inn&suites by Wyndham Aurora
09.2023 - Current
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
- Checked appliances in guest rooms to determine good working order.
- Inspected guest rooms to replenish soap, paper towels and toiletries.
- Performed laundry duties for improved efficiency and faster room turnover times.
- Trained new employees on departmental procedures and provided assistance in finding cleaning supplies.
- Provided assistance in cleaning public areas, contributing to the overall appearance and reputation of the hotel property.
- Demonstrated flexibility in adapting to different room types and layouts, ensuring consistent quality across the board.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
Breakfast Cook
Microtel Inn & Suites By Wyndham
11.2023 - Current
- Consistently maintained a positive attitude under pressure, fostering a supportive team environment within the kitchen staff.
- Handled special dietary requests with care, ensuring the satisfaction of all guests regardless of restrictions or preferences.
- Enhanced customer satisfaction by consistently preparing and serving high-quality breakfast dishes.
- Managed inventory levels efficiently, proactively ordering supplies as needed to prevent shortages.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
- Maintained a clean and safe working environment, adhering to strict health and safety guidelines.
- Developed daily specials to utilize seasonal ingredients, reducing food waste and increasing menu variety.
- Exhibited strong multitasking abilities to simultaneously manage multiple cooking stations during busy service periods.
- Ensured optimal freshness of ingredients with proper storage techniques and rotation practices.
- Maximized kitchen efficiency by effectively organizing and managing food preparation tasks.
- Demonstrated excellent attention to detail when plating dishes, ensuring visually appealing presentation that met restaurant standards.
Education
Higher National Diploma - Mechanical Engineering Technology
Accra Technical University
Accra, Ghana01.2024
Diploma - Personal Support Worker
Canadian Career College
Vaughan, ON08.2024
Skills
Safety Awareness
Good Communications
Teamwork
Attention to details
Adaptability
Problem Solving
Multitasking
Employee Training
Interpersonal Communications
Active Listener
Initiative
Languages
English
Native or Bilingual
Referrals
• Lesley Tudayan
Executive Housekeeper
+1 (647) 968-5956
• Frank Wu
Breakfast Supervisor
• Obed Baah
Housekeeping Supervisor
+1 (647) 865-2738
• Andrew Siaw Amanor
Colleague
+1 (905) 758-5741
Timeline
Breakfast Cook
Microtel Inn & Suites By Wyndham
11.2023 - Current
Room Attendant
Microtel Inn&suites by Wyndham Aurora
09.2023 - Current
Higher National Diploma - Mechanical Engineering Technology
Accra Technical University
Diploma - Personal Support Worker
Canadian Career College
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