Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Herneet Sandhu

Elk Grove,CA

Summary

Compassionate and results-oriented social services professional seeking to leverage over five years of experience in case management and client advocacy to support and empower diverse populations. Skilled in assessing needs, developing individualized service plans, and coordinating care with multidisciplinary teams. Committed to delivering culturally responsive support that fosters long-term stability and well-being.

Overview

9
9
years of professional experience

Work History

Director of Social Services

LifeSTEPS
08.2022 - Current
  • Designs, implements, and coordinates social service activities and programs within seven affordable housing complexes.
  • Responsible for maximizing the strengths of individuals by providing client assistance, case management, service coordination, and community outreach.
  • Analyzes and interprets policies and procedures related to social service programs.
  • Prepares and reviews correspondence, communications, and client reports.
  • Collaborates with internal and external stakeholders to coordinate office events and activities.
  • Completes data entry tasks with accuracy and efficiency.


Registered Behavior Technician

ACES
01.2019 - 08.2022
  • Developed and implemented therapeutic activities for children and young adults on the autism spectrum.
  • Supported case manager during monthly visits to formulate a client-focused personalized plan to maximize their full potential.
  • Demonstrated job proficiency by maintaining 100% on TPF reports.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.

Research Assistant Student

Communication Sciences and Disorders Department, CSUS
05.2019 - 05.2020
  • Trained and participated in the assessment and administering of therapy protocol and scoring.
  • Performed research and data analysis on the topics of TBI rehabilitation.
  • Participated actively in regular meetings with fellow researchers to discuss project updates, challenges faced, and lessons learned during ongoing activities.
  • Maintained open lines of communication with project leads and team members for effective collaboration on common goals.

Sales Associate

Kohl's
06.2016 - 12.2018
  • Served 50+ members per day, with duties including greeting customers, assisting with purchases, answering queries, pitching for Kohl’s Credit Card sales and carrying out cash transactions.
  • Collaborated with the department supervisor to arrange sales events and formulate ways to reach daily sales goals.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor of Science - Communication Sciences and Disorders

California State University Sacramento
Sacramento, CA

Skills

  • Multicultural sensitivity
  • Case management
  • Conflict resolution
  • Client advocacy
  • Report creation
  • Needs assessment
  • Risk assessment
  • Community resources
  • Referral networking

Accomplishments

  • Certificate of Excellence Recipient- March 2025, February 2025, January 2025, December 2024
  • Great Job Certificate Recipient- April 2024
  • JB Brown Fund Scholarship Recipient- January 2018, June 2018, August 2019, December 2019
  • California Community Reinvestment Corporation Scholarship Recipient- December 2019
  • EOP Hall of Academic Student Recipient- April 2019

Languages

Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Professional Working

Timeline

Director of Social Services

LifeSTEPS
08.2022 - Current

Research Assistant Student

Communication Sciences and Disorders Department, CSUS
05.2019 - 05.2020

Registered Behavior Technician

ACES
01.2019 - 08.2022

Sales Associate

Kohl's
06.2016 - 12.2018

Bachelor of Science - Communication Sciences and Disorders

California State University Sacramento

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Herneet Sandhu