Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Hermione Hu

Richmond Hill,ON

Summary

Energetic, patient, passionate, professional problem-solver with ability to meet deadlines and objectives. Strong communication (oral and written) and interpersonal skills building positive relationships with customers, staff, and supervisors.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
07.2022 - 05.2024
  • Worked front counter, drive-thru and other areas
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Cleaned and maintained all areas of restaurant to promote clean image
  • Took orders, prepared meals, and collected payments
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
  • Worked well with teammates and accepted coaching from management team

Student Volunteer

Children's Development Group
01.2022 - 03.2022
  • Took and followed detailed directions from others.
  • Worked in team environment to maintain high levels of productivity.
  • Following protocols and necessary procedures for children with special needs
  • Organizing patient files and update new assessment results
  • Conducting assessments to reevaluate patient's progression in treatment
  • Maintaining a safe and friendly environment for children of all ages groups

Part-time Receptionist

520 Dance Studio
08.2021 - 10.2021
    • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
    • Confirmed assessments dates, student information and absence notice
    • Kept reception area clean and neat to give visitors positive first impression
    • Data entry of lead generation, existing customers, and ongoing correspondence
    • Tracked tuition fees and followed up to collect payments
    • Translated correspondence and documents from English to Chinese

Part-time Administrative Assistant

Aptus Learning
09.2019 - 07.2020
  • Greeted students and parents with care and patience
  • Informed and ensured Covid protocols; including inquiries and temperature checks
  • Answered calls and other correspondence, answering questions and making suggestions based on needs
  • Provided all staff with on-site support from supplies to supervision of students
  • Filed student information, staff lesson notes, and information regarding events

Education

Bachelor of Science - Medical Science/Science

University of Western Ontario
London, ON
04.2028

High School Diploma -

Holy Trinity School
11300 Bayview Ave, Richmond Hill, ON L4S 1L4
06.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Hospitality service expertise
  • Organization skills

Languages

English
Full Professional
Chinese (Mandarin)
Native or Bilingual

Certification

Head of School's Award of Academic Excellence for all years through high school

Timeline

Crew Member

McDonald's
07.2022 - 05.2024

Student Volunteer

Children's Development Group
01.2022 - 03.2022

Part-time Receptionist

520 Dance Studio
08.2021 - 10.2021

Part-time Administrative Assistant

Aptus Learning
09.2019 - 07.2020

Bachelor of Science - Medical Science/Science

University of Western Ontario

High School Diploma -

Holy Trinity School

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Hermione Hu