Hermes Sosa Jr
Los Angeles
Summary
Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.
Overview
18
18
years of professional experience
Work History
Caretaker
Self Employed Services
Los Angeles
06.2019 - 06.2023
- Developed strong working relationships with tenants through courteous customer service practices.
- Kept records of all maintenance activities including costs incurred and materials used.
- Assisted with moving furniture or other items as requested by staff members or visitors.
- Ensured compliance with safety regulations at all times.
- Adhered to all applicable laws and regulations pertaining to health and safety standards in the workplace.
Sales Associate
Universal Studios
Universal City
06.2005 - 06.2010
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Conducted inventories on a regular basis to track stock levels.
- Attended weekly team meetings to review performance goals and objectives.
- Maintained cleanliness of store environment including floors, windows, displays.
- Tracked sales performance metrics to identify trends in market place.
- Developed promotional strategies to increase sales volume.
- Processed credit card transactions quickly and securely.
Education
High School Diploma -
Santa Monica College
Santa Monica, CASkills
- Customer service
- Safety compliance
- Record keeping
- Inventory management
- Communication skills
- Sales strategies
- OSHA requirements
- Professional boundaries
- Reliability
- Problem-solving
Timeline
Caretaker
Self Employed Services
06.2019 - 06.2023
Sales Associate
Universal Studios
06.2005 - 06.2010
High School Diploma -
Santa Monica College