Hermes Koffi
Ottawa,ON
Summary
Skilled Security Agent with a combination of investigative, problem-solving, and customer service skills. I have excellent communication and interpersonal skills which make me able to collaborate with clients and colleagues.
Overview
7
7
years of professional experience
Work History
Security Guard
Tactical Guard, Blackbird security
12.2023 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Sporting life retail store, Sephora and Zara retail stores in the Rideau mall
Loss Prevention Guard
M Security
10.2023 - 12.2023
Sales representative
Kognitive Marketing
09.2022 - 03.2023
Auto parts clerk
Canadian Tire
11.2021 - 09.2022
- Improved customer satisfaction by promptly answering inquiries and providing accurate information with auto parts and machinery parts
Driver/Mover
High Level Mover
06.2021 - 11.2021
Corporate Internship
Espéranza University, Cotonou
08.2020 - 11.2020
Cashier
Ets Akpedje Land
01.2018 - 12.2018
Education
Bachelor - Public Administration And Social Sciences
University of Ottawa
Ottawa, ON12.2024
Ontario Security Guard License -
Ontario Security License
Ottawa09.2023
CPR training -
Red Cross Canada
Ottawa08.2023
High School Degree -
Cours Secondaire Saint Augustin
Cotonou, Benin06.2017
Skills
- Decision-making skills
- Microsoft Office (Word, Excel, PowerPoint, Access)
- Teamwork
- Work ethic
- Communication
- French
- English
- Verbal and written communication
- Punctuality
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Security Guard
Tactical Guard, Blackbird security
12.2023 - Current
Loss Prevention Guard
M Security
10.2023 - 12.2023
Sales representative
Kognitive Marketing
09.2022 - 03.2023
Auto parts clerk
Canadian Tire
11.2021 - 09.2022
Driver/Mover
High Level Mover
06.2021 - 11.2021
Corporate Internship
Espéranza University, Cotonou
08.2020 - 11.2020
Cashier
Ets Akpedje Land
01.2018 - 12.2018
Bachelor - Public Administration And Social Sciences
University of Ottawa
Ontario Security Guard License -
Ontario Security License
CPR training -
Red Cross Canada
High School Degree -
Cours Secondaire Saint Augustin
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