Hermella Hailu
Waterloo,ON
Summary
Retail professional with strong track record in driving sales and customer satisfaction. Extensive experience in creating positive shopping experiences and fostering team collaboration. Consistently adaptable to changing retail environments and known for excellent communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Resident Attendant
University of Waterloo
10.2023 - Current
- Performing and maintaining high standards of cleanliness in assigned areas like washrooms, hallways, common areas, student rooms.
- Rectifying facilities issues that don't require trades involvement such as replacing light bulbs, plunging toilets.
- Conducting custodial tasks like carpet cleaning and hard floor work using machinery.
- Moving furniture and appliances.
- Assisting with waste diversion, including removing and sorting garbage.
- Conducting room inspections at the end of terms and assisting with spring cleaning.
Resident Attendant
JDI Cleaning Systems
12.2022 - 08.2023
- Performing and maintaining high standards of cleanliness in assigned areas like washrooms, hallways, common areas, student rooms.
- Rectifying facilities issues that don't require trades involvement such as replacing light bulbs, plunging toilets.
- Conducting custodial tasks like carpet cleaning and hard floor work using machinery.
- Moving furniture and appliances.
- Assisting with waste diversion, including removing and sorting garbage.
- Conducting room inspections at the end of terms and assisting with spring cleaning.
Assistant Manager
Star Stationary
09.2018 - 07.2021
- Supervised cashiers and ensured that customer service was sufficient.
- Ordered stationary supplies and organized deliveries from distributors.
- Ensured secure lock-up and opening of the store.
Cashier
Calgary Cafe
07.2016 - 08.2018
- Managed transactions using cash registers.
- Took stock and monitored inventory of café products.
- Interacted with customers and provided good customer service.
Education
High School Diploma - Social Sciences
Lemlem Highschool
Ethiopia06.2018
Skills
- Proficient in English and Amharic, conversational in Tigrinya
- Adept at utilizing Microsoft Word features
- Hardworking, dedicated, and highly adaptable
- Comprehensive safety awareness
- Routine maintenance tasks
- Customer service
- Reliability and punctuality
Languages
English
Native or Bilingual
Timeline
Resident Attendant
University of Waterloo
10.2023 - Current
Resident Attendant
JDI Cleaning Systems
12.2022 - 08.2023
Assistant Manager
Star Stationary
09.2018 - 07.2021
Cashier
Calgary Cafe
07.2016 - 08.2018
High School Diploma - Social Sciences
Lemlem Highschool
Similar Profiles
Katie CalnenKatie Calnen
Food Services Manager of Operations Area C at University of WaterlooFood Services Manager of Operations Area C at University of Waterloo
Yvonne KordjieYvonne Kordjie
Teaching Assistant at University of WaterlooTeaching Assistant at University of Waterloo
Nolen GirtNolen Girt
Dishwasher at University of WaterlooDishwasher at University of Waterloo
Aiman AnjumAiman Anjum
Marketing Director at PowerTelMarketing Director at PowerTel
DHANYA JOHNYDHANYA JOHNY
Health and Safety Committee Member at Schlegel VillagesHealth and Safety Committee Member at Schlegel Villages