Hermella Bogale
Toronto
Summary
Creative Finance graduate offering strong analytical and abstract reasoning skills. Excellent history of managing complex data. Well-versed in business operations, strategic planning and market analysis. Track record of positive academic performance and superior numerical and analytical skills. Detail-oriented professional with experience in developing financial models and reports. Offers great budgeting, forecasting and cost analysis skills.
Overview
2
2
years of professional experience
Work History
Finance Intern
Commercial Bank Of Ethiopia
02.2021 - 12.2021
- Enhanced financial reporting accuracy by streamlining data collection and analysis processes.
- Assisted in budget management for improved cost control and increased profitability.
- Analyzed financial statements to identify trends, providing valuable insights for decisionmaking.
- Collaborated with team members on financial projects, resulting in more efficient workflows and timely completion.
- Conducted market research to support investment decisions and drive portfolio growth.
Customer Service Representative
National Credit Union Of Ethiopia
09.2020 - 01.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Data Entry Clerk
Geopoll
01.2020 - 07.2020
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
Education
Associate of Science - Nursing
Centennial College of Applied Arts And Technology
Scarborough, ON12.2025
Bsc - Environmental Engineering
Addis Ababa Science And Technology University
Addis Ababa,Ethiopia 06.2022
Skills
- Project Support
- Deadline Adherence
- Client Relations
- Administrative Support
- Payroll Processing
- Invoice Management
Timeline
Finance Intern
Commercial Bank Of Ethiopia
02.2021 - 12.2021
Customer Service Representative
National Credit Union Of Ethiopia
09.2020 - 01.2021
Data Entry Clerk
Geopoll
01.2020 - 07.2020
Associate of Science - Nursing
Centennial College of Applied Arts And Technology
Bsc - Environmental Engineering
Addis Ababa Science And Technology University
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