HERMANN DAN

• Plan and oversee operational logistics of supply-chain work units or departments.

• Communicate regularly with other production coordinators, warehouse, production.

• Coordinate activities between warehouses, production floors, and transportation provider.

• Coordinate activities with other units and departments to full-fill all customer orders.

• Run different reports and KPI to track possible shortages.

• Assist customer with online customer platform order placement, ensuring compliance with market offer.

• Troubleshoot service claims to provide solutions and resolve customer queries/issues in a timely manner.

• Utilized Zendesk/Amazon Connect/CRM to ensure assigned activities and service requests are resolved.

• Coordinated daily operational activities to enhance efficiency and streamline processes.
• Facilitated communication between cross-functional teams to ensure alignment on project objectives.
• Monitored inventory levels and managed resource allocation to meet operational demands.
• Assisted in developing and implementing process improvement initiatives to boost productivity.