Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Herlin Kaur

517 Malpeque Road ,Charlottetown,PE

Summary

Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Caregiver

Home Instead Senior Care Home
06.2023 - 09.2023
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.

Front Desk Representative

A&W
03.2023 - 08.2023
  • Greeted customers with a warm and welcoming attitude, enhancing their dining experience.
  • Took customer orders, processed payments, and ensured order accuracy.
  • Managed cash register and maintained accurate records of transactions.
  • Resolved customer complaints and inquiries promptly and professionally.
  • Collaborated with team members to maintain a clean and organized front desk area.

International Student Ambassador

Seneca College
01.2022 - 12.2022
  • Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
  • Assisted admissions office in hosting campus overnight visits to drive engagement.
  • Answered questions from visitors and potential students about university life.
  • Developed in-depth knowledge of university resources and services and promoted to prospective students.
  • Developed strong communication and interpersonal skills through interactions with prospective students, parents, and faculty.
  • Organized and led campus tours, sharing valuable information about the college's programs and facilities.

Education

High School Diploma -

Holland College
Charlottetown, PE
09.2023

GED -

Seneca College
Toronto, ON
04.2023

High School Diploma -

St.Soldier Divine Public School
Punjab , India
04.2020

Skills

  • Verbal and written communication
  • Public speaking
  • Interpersonal skills
  • Cross-cultural communication
  • Team leadership
  • Conflict resolution
  • Complaint handling
  • Empathy
  • Patience
  • Adaptability to change
  • Flexibility in work environments
  • Openness to learning new skills

Certification

Freight Dispatching

Timeline

Caregiver

Home Instead Senior Care Home
06.2023 - 09.2023

Front Desk Representative

A&W
03.2023 - 08.2023

International Student Ambassador

Seneca College
01.2022 - 12.2022

High School Diploma -

Holland College

GED -

Seneca College

High School Diploma -

St.Soldier Divine Public School

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Herlin Kaur