Hericvan Fuentes
Toronto,ON
Summary
A Hardworking employee enthusiastic about learning the Administrative and Interpretation field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Committed to providing quality service and results.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Adult Hotel Entertainer
QUIROOCAN S.A. DE C.V. - "BARCELO HOTEL GROUP"
10.2023 - 01.2024
- Increased event attendance rates by promoting shows through various marketing channels, including social media and local print advertisements.
- Developed show concepts and themes to engage audience members.
- Managed costume design and prop selection to support the overall aesthetic of each performance.
- Practiced and rehearsed choreographed dance routines to deliver flawless venue performances.
- Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
English as a Second Language Teacher
Private Educational Institute "Nuevo Continente"
03.2023 - 07.2023
- Contributed to the development of extracurricular programs aimed at promoting cultural exchange and understanding among students.
- Facilitated class discussion to help students work through questions and expand understanding.
- Reviewed course materials and student progress to identify strengths and weaknesses for future improvements.
- Administered language proficiency tests and awarded highest-scoring students.
- Developed activities and integrated technology to diversify instruction.
Sales Coordinator
EUROQUIP S.A. DE C.V.
04.2022 - 01.2023
- Managing the SAP Program (Systems Applications and Products): Shipment planning.
- Personnel management.
- Managing/creating sales orders for the company.
- Appointment confirmations and deliveries with clients/suppliers.
- Managing purchases to suppliers of raw materials.
- Managing talks/negotiations with suppliers of finished products.
- Creating and sending the receipts to clients.
- Creating credit note/reimbursement requests.
- Sending and tracking emails.
Bilingual Sales Supervisor
Centris
12.2021 - 03.2022
- Managing customer information from the USA about problems, and maintenance regarding their vehicles. Updating policies according to the disaster reported. Registering and updating the vehicle information of the clients. Controlling applications in the system to document the appointments of the vehicles' maintenance. Controlling system applications such as EMS, Ring Central, X- time, among others to have access to the client's personal information. Managing rubrics to client satisfaction due to the customer service provided.
Data base Administrator
Private Clinic ULTRA MODERN DENTAL GROUP
01.2020 - 07.2020
- Captured data in the system to have control of the patient's history.
- Sent reminders to patients to make their payments promptly.
- Create logs and reports of the interaction between doctors and patients in Spanish and English.
- Interpreted conversations between foreign language-speaking clients and others.
- Assisted in development of terminology glossaries and other resources to help grow vocabulary in source and target languages.
Education
Bachelor of Arts - English Language Teaching
Benemérita Universidad Autónoma De Puebla
Puebla De Zaragoza, Puebla, México12.2020
High School Diploma -
Colegio De Bachilleres Del Estado De Oaxaca
Unión Hidalgo, Oaxaca, México08.2015
Skills
- SAP Program Management
- Microsoft Office Management
- Excel Management
- English, Spanish Fluency
- Excellent Communication Skills
- Planning and organization
- Commitment to the organization
- Ability to learn and adapt
- Working under pressure
- Decision Making
- Leadership
- Empathy
Certification
- B2 - TOEFL ITP 2021
- A2- CERTIFICAZIONE CILS 2021
- C2-EF STANDARD ENGLISH TEST 2023
Languages
English
Native or Bilingual
French
Elementary
Spanish
Native or Bilingual
Italian
Professional Working
volleyball player
I am a passionate volleyball player. I have been playing since I was in High School. I have participated in national tournaments all over my country. I still can play in tournaments and leagues.
Timeline
Adult Hotel Entertainer
QUIROOCAN S.A. DE C.V. - "BARCELO HOTEL GROUP"
10.2023 - 01.2024
English as a Second Language Teacher
Private Educational Institute "Nuevo Continente"
03.2023 - 07.2023
Sales Coordinator
EUROQUIP S.A. DE C.V.
04.2022 - 01.2023
Bilingual Sales Supervisor
Centris
12.2021 - 03.2022
Data base Administrator
Private Clinic ULTRA MODERN DENTAL GROUP
01.2020 - 07.2020
Bachelor of Arts - English Language Teaching
Benemérita Universidad Autónoma De Puebla
High School Diploma -
Colegio De Bachilleres Del Estado De Oaxaca
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