HERBERT DE LOS SANTOS
Summary
Motivated high school graduate with hands-on customer service experience and a solid work ethic. Demonstrates strong communication, teamwork, and problem-solving skills in fast-paced environments. Delivers friendly, professional service while fostering positive relationships with customers and colleagues. Eager to contribute to team success and further develop professional skills.
Overview
1
1
Certification
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Assistant Volleyball Coach (Volunteer)
05.2025 - Current
- Coached athletes during practices and training sessions, enhancing skills and teamwork.
- Exhibited leadership and communication skills to foster player growth and collaboration.
- Organized drills to promote skill development and strengthen team dynamics.
- Facilitated teamwork during practices to enhance collaboration among athletes. and a positive learning environment.
Crew Member
McDonald's
09.2024 - 08.2026
- Delivered friendly, efficient customer service to enhance customer satisfaction in a fast-paced environment.
- Juggled multiple tasks during peak hours to uphold service quality and meet customer expectations.
- Prepared and packaged customer orders accurately and efficiently.
- Collaborated with team members to streamline restaurant operations and enhance overall efficiency.
- Maintained cleanliness and organization of workstations and dining areas.
- Operated restaurant equipment while following safety and company procedures.
Education
Ontario Secondary School Diploma -
ALEXANDER MACKENZIE HIGH SCHOOL
ON, Canada 09.2023 - 07.2026
Skills
- Point of Sale Operation
- Food Safety Practices
- Customer Service
- Multitasking in Fast-Paced Environments
- Procedure compliance
- Attention to Detail
- Reliability & Dependability
- Teamwork & Collaboration
- Communication Skills
- Time Management
- Adaptability
- Problem Solving
- Conflict Resolution
- Fast Learner
Certification
Smart Serve Ontario Certification, 07/01/26
Languages
- English, Fluent
- Tagalog, Intermediate
Awards
- English, Fluent
- Tagalog, Intermediate
Timeline
Assistant Volleyball Coach (Volunteer)
05.2025 - Current
Crew Member
McDonald's
09.2024 - 08.2026
Ontario Secondary School Diploma -
ALEXANDER MACKENZIE HIGH SCHOOL
09.2023 - 07.2026