Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

HERB EDER

Chemainus,BC

Summary

After completing my Diploma in Computer Science I went on to work for Sanyo Australia for several years.

I met my soon to be wife in Melbourne who is Canadian. Returning to Canada, where her parents live, I became a Canadian citizen. I am still an Australian national.

Successfully gained employment with Purolator as a sub contractor for over 10 years. Then moved on to Monk office, who were one of my clients whilst at Purolator. Deciding a career change was needed I was hired by Telus, installing satellite TV, fibre optic TV, internet services & land line connections, as a sub contractor. I was there for over 15 years.

The company I contracted to went bankrupt and I was without a job. Security was always an interest of mine, and I began the certification process. I was successfully recruited and trained as an Armed Guard for GardaWorld Cash Services.

I left GardaWorld after several months to pursue a position with less challenging hours of work.

I was successful in applying for a Gaming Security Officer position at Chances Casino in Duncan, BC. I am currently employed there as a GSO.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Gaming Security Officer

Chances Casino (Duncan Dabbers Ltd.)
07.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Communicated with security team and live surveillance using two-way radios, mobile phones and other technological devices.
  • Ensured the security of the premises at open, close and during normal operating hours.
  • Completed necessary documentation for compliance with the BC Lottery Corporation.
  • Dress and act in a professional manner at all times, ensuring the image of all customers are represented correctly.
  • Entrusted with safe combinations, limited door access, and the movement of all Casino assets - both within premises and when dealing with outside sources (Asset delivery & pickup).

Cash Transit Armed Guard

GardaWorld Cash Services
01.2023 - 07.2023


  • Underwent and maintained firearms certification in compliance with the JIBC and Federal laws and organizational standards.
  • Completed several levels of certification, including the JIBC Use Of Force Model and Use of Force law.
  • Trained in Hands-On defense including the use of Deadly Force up to and including the use of a firearm
  • Exceeded the certification requirements of the Chief Firearms Officer in respect to open carry of a firearm and the law that is associated with such.
  • Maintained physical fitness to perform physically demanding job tasks.
  • Responsible for the pickup and delivery of clients liabilty.
  • At times, entrusted with in excess of $20M.

Home Service Technician

TELUS
05.2004 - 01.2023
  • Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
  • Inspected equipment to diagnose operational issues.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Applied knowledge of standard equipment and manufacturer repair guidelines.
  • Demonstrated increased knowledge of company products and equipment.
  • Assisted team members with fibre optic equipment troubleshooting and diagnostics.
  • Efficiently troubleshot and repaired modem, STB's & fibre optic feeds equipment to cut company costs and maximize productivity.
  • Streamlined in-home repair processes to minimize day-to-day downtime and increase overall productivity.
  • Surpassed corporate goals by reaching 99% customer satisfaction rating in monthly audits.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.

Furniture Operations Manager

Monk Office Inc.
01.1998 - 05.2004
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Held responsibility for both profits and losses of my Department.
  • Responsible for 6 plus subordinates.
  • Negotiated with several different freight companies and received annual contracts resulting in cost savings of 12%.
  • Pulled, verified and packaged items for shipment.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Served customers and followed outlined steps of service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Operated forklifts, lift trucks and hand trucks to move items around warehouse.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS and DHL shipping companies.
  • Organized storage areas to optimize materials movements and minimize labor hours.
  • Prepared shipping documents and invoices, processed payments and fielded client questions.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Lead team of 6 employees packaging, palletizing and completing numerous customer orders.

OWNER OPERATOR / COURIER

PUROLATOR
01.1992 - 01.2000
  • Drove safely at all times to avoid accidents and harm.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Followed company policies and procedures during shift.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Inspected truck prior to delivery, checking for proper stowage of packages.

Education

Gaming Security Officer Certification

Justice Institute of British Columbia
New Westminster, BC
08.2023

JIBC Advanced Use Of Force Certification

Justice Institute of British Columbia
Via GardaWorld, Vancouver, BC
01.2023

Law - Open Carry of Firearms

Justice Institute of British Columbia
GardaWorld, Vancouver, BC
01.2023

Advanced Law Enforcement, Investigations And Security

Justice Institute of British Columbia
GardaWorld, Vancouver, BC
01.2023

Associate of Applied Science - Computer Programming

Control Data Institute
Melbourne, Australia
02.1991

Associate of Applied Science - COMPUTER PROGRAMMING

TAFE TECHNICAL COLLEGE
MELBOURNE AUSTRALIA
01.1980

High School Diploma -

TRINITY GRAMMER
MELBOURNE, AUSTRALIA
01.1979

Skills

  • Valid Driver's License
  • Analytical Thinking
  • Verbal and Written Communication
  • Coordination and Scheduling
  • Diagnosis and Troubleshooting
  • Attention to Detail
  • Installation and Repair
  • Adaptable and Flexible
  • Work with Minimal Supervision
  • Creative Solutions
  • Excellent Communication
  • Administration and Reporting
  • Overseeing Employees

Certification

Gaming Security Officer

Gaming Policy & Enforcement Branch Certified (GPEB)

BC Security Workers License

Basic Security Training - JIBC

Serving it Right

WHIMIS

Possession & Acquisition License - Firearms

Open Carry License - Chief Firearms Officer

Level 1 Occupational First Aid

JIBC - IIO Intermediate Tools & Firearms Safety

JIBC - IIO Use of Force Law




Timeline

Gaming Security Officer

Chances Casino (Duncan Dabbers Ltd.)
07.2023 - Current

Cash Transit Armed Guard

GardaWorld Cash Services
01.2023 - 07.2023

Home Service Technician

TELUS
05.2004 - 01.2023

Furniture Operations Manager

Monk Office Inc.
01.1998 - 05.2004

OWNER OPERATOR / COURIER

PUROLATOR
01.1992 - 01.2000

Gaming Security Officer Certification

Justice Institute of British Columbia

JIBC Advanced Use Of Force Certification

Justice Institute of British Columbia

Law - Open Carry of Firearms

Justice Institute of British Columbia

Advanced Law Enforcement, Investigations And Security

Justice Institute of British Columbia

Associate of Applied Science - Computer Programming

Control Data Institute

Associate of Applied Science - COMPUTER PROGRAMMING

TAFE TECHNICAL COLLEGE

High School Diploma -

TRINITY GRAMMER

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