Herb Bloom

• Provide a broad range of technology support services by delivering solutions to complete various projects ranging from hardware installations, repair, and maintenance to data recovery, migrations, and systems configurations. Facilitate and install cutting-edge systems for restaurants. Proficiently install security systems, cameras, and phone systems; perform full mirror imaging data recoveries and Point of Sale (POS) migrations utilizing Prophet Systems. Document servers installed into rack mounts.
• Installed an innovative food preparation system for Red Lobster restaurants.
• Consulted on technical features of Cisco wireless access points for Braun Canada.
• Full onsite support of PC’s, Printers, Networks, IP Phones, IP Cameras and Smart Phones.

• Developed, designed, and implemented customized tech solutions for the design and training departments. Set up all internal computer systems by installing programs and applications that promoted efficiency; performed daily backups. Troubleshoot and resolved multi-site, organizational technical issues for production sites across Canada and Japan. Routinely maintained networks and systems. Executed collaborative and individual projects aligned with all internal protocols and best practice standards.
• Spearheaded configurations of all new Dell computers.
• Managed security of infrastructure by resetting passwords for all AS 400 employees utilizing Windows operating systems.
• Consistently achieved a 95% daily call queue completion rate.
• Provided on-the-job training to newly hired workers and team members.

Hardware repair, Software installs, networking repair and beach surveys.