Summary
Overview
Work History
Education
Skills
Timeline
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Herath Malalasekara

Brampton,ON

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

19
19
years of professional experience

Work History

Experience Sales floor Associate

Walmart Canada
11.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.

Sales Associate

7-Eleven
01.2020 - 05.2021
  • Stock ordering & receiving, daily cash handling & balancing, shift paperwork, hygiene maintenance
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.

Accounts Assistant

Bigman Trailers Ltd
02.2018 - 05.2018
  • Customer service, keeping records of daily transactions, filing document, creating reports of monthly online sales and updated the customer database, arranging reports of online deliveries.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Communicated and resolved disputes with clients regarding outstanding invoices, payments and adjustments.

Administrative Assistant

Colombo Dockyard Plc
01.2004 - 02.2015
  • Preparing ship repair work-done certificates and related documents such as invitation letters, legal documents, ship repair invoices, quotations, port entry permit requirements documents with the help of management staff and ship repair engineers, handling and updating records of company database and file maintenance, fulfilled clerical duties and training new staff.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Education

Master of Professional Accounting - Accounting

Australian Catholic University
Melbourne, Australia
05.2017

Bachelor of Science - Management

University College of Dublin
03.2014

Skills

  • SKILLS & PROFICIENCIES
  • Customer service
  • Clerical experience
  • Communication skills
  • Time management
  • Stress management
  • Organizational skills
  • Helpfulness and active listening
  • Computer skills
  • Journal Entries
  • General Ledger Accounting
  • Databases
  • Office Management
  • Exceeding Customer Expectations
  • Shipment Receiving

Timeline

Experience Sales floor Associate

Walmart Canada
11.2022 - 01.2023

Sales Associate

7-Eleven
01.2020 - 05.2021

Accounts Assistant

Bigman Trailers Ltd
02.2018 - 05.2018

Administrative Assistant

Colombo Dockyard Plc
01.2004 - 02.2015

Master of Professional Accounting - Accounting

Australian Catholic University

Bachelor of Science - Management

University College of Dublin

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Herath Malalasekara