JOHN AGYENIM BOATENG
LOGISTICS ASSISTANT
Innisfil, L9S ON4,ON
Summary
Well-qualified Logistics professional proficient in handling complex customer issues and promoting positive
experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer
satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Logistics Assistant
Ghacem Ltd
Accra, Greater Accra
11.2022 - 12.2023
- Verified transactions, product orders and shipping dates and entered information into databases and
reports. - Received and processed customer payments using a system called Citrix space.
- Registered vendors and customers on database to maintain updated roster.
- Documented received materials into Citrix system.
Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems. - Maintained excellent working relationships with customers by efficiently responding to inquiries and
complaints.
Procurement Manager (Part Time)
Partnership (E&JCollections)
Kumasi, Ashanti Region
12.2018 - 12.2023
- Conducted spend analysis to identify cost-saving opportunities.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate
fulfillment. - Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and
delivery. - Developed and maintained relationships with key suppliers for smooth communication and to meet
required expectations. - Monitored inventory levels and avoided shortages with timely replenishment of stock.
- Established and maintained accurate records of purchases, pricing and payment terms.
Monitored and managed procurement budget to control costs. - Collaborated with internal stakeholders to create timely and accurate purchase orders.
Sales Intern
Dandycn Enterprise
Kumasi, Ashanti Region
09.2021 - 12.2021
- Analyzed customer feedback and identified areas for improvement.
- Addressed customer queries and complaints with prompt and professional responses.
- Supported sales team with administrative assistance such as coordinating paperwork and responding to
basic inquiries. - Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
Built relationships with customers and community to promote long term business growth. - Gained customer trust and confidence by demonstrating compelling, persuasive and composed
professional demeanor. - Recorded accurate and efficient records in customer database.
Education
Bachelor of Science - BUSINESS ADMINISTRATION(LOGISTICS AND SUPPLY CHAIN MANAGEMENT)
Kwame Nkrumah University of Science And Technology
Kumasi 08.2018 - 09.2022
West African Senior School Certificate Examination - General Studies
Amaniampong Senior High School
Asante Mampong 05.2015 - 06.2018
Skills
- Shipping Documentation
- Customer Relations
- Recordkeeping
- Problem-Solving
- Innovative
- Software Expertise eg Citrix workspace, MS
word, MS Excel, MS outlook and MS PowerPoint - Analytical Thinking
- Verbal and Written Communication
- Warehousing and Delivery
Languages
English
Upper intermediate (B2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Logistics Assistant
Ghacem Ltd
11.2022 - 12.2023
Sales Intern
Dandycn Enterprise
09.2021 - 12.2021
Procurement Manager (Part Time)
Partnership (E&JCollections)
12.2018 - 12.2023
Bachelor of Science - BUSINESS ADMINISTRATION(LOGISTICS AND SUPPLY CHAIN MANAGEMENT)
Kwame Nkrumah University of Science And Technology
08.2018 - 09.2022
West African Senior School Certificate Examination - General Studies
Amaniampong Senior High School
05.2015 - 06.2018
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