Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Henzel Jane N. Torremocha

Summary

Experienced with providing personalized, in-home care to elderly individuals, ensuring their comfort and safety. Utilizes keen observation and problem-solving skills to address residents' needs effectively. Strong understanding of compassionate care practices, fostering supportive and respectful environment.


Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.

Overview

14
years of professional experience

Work History

Mary Browns

Cook
10.2023 - Current

Job overview

  • Company Overview: MAK Corporation
  • Prepare and cook complete meals
  • Keep kitchen and work areas clean and tidy
  • Maintain inventory & records of food, supplies & equipment
  • Inspect kitchens, maintain, and manage the kitchen
  • Schedule & Supervise kitchen helpers
  • Train kitchen staff
  • Ensure quality of food and determine size of food proportions
  • MAK Corporation

Childcare

Nanny
06.2023 - Current

Job overview

  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Provided nutritious meals and snacks according to dietary restrictions or preferences, ensuring balanced nutrition for growing bodies.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Played games, worked on puzzles, and read books to young children.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Transported children to and from school, medical appointments, and extra-curricular activities.
  • Taught children basic life skills, manners and personal hygiene.
  • Helped children complete homework assignments and school projects.
  • Coordinated playdates and outings to meet children's physical and social needs.
  • Supervised children on playground to help develop physical and social skills.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Organized activities that enhanced children's physical, emotional, and social well-being.

Grandmother

Live-In Elderly Caregiver
12.2010 - 07.2022

Job overview

  • Improved my Grand mother quality of life by providing compassionate, attentive care and companionship.
  • Administered medications accurately according to prescribed schedules while carefully monitoring for potential side effects or interactions.
  • Contributed to the development of personalized care plans by providing insights into client preferences, habits, routines, strengths, challenges during team meetings.
  • Provided emotional support for family members during challenging periods such as end-of-life transitions or adjustments to new care settings.
  • Managed household tasks efficiently including cooking, cleaning, laundry, grocery shopping, and running errands to maintain a comfortable living environment for clients.
  • Supported my Grand Mother in maintaining independence by assisting with daily living activities, such as bathing, dressing, grooming, and mobility.

McDonald's

Food Service Supervisor
07.2022 - 06.2023

Job overview

  • Company Overview: GERBENCO HOLDINGS INC
  • Supervise, coordinate, and schedule the activities of Food Counter Attendants
  • Monitor staff performance
  • Control labor hours and cash flow while on shift
  • Complete assigned shift paperwork
  • Plan, organize, direct, control and evaluate daily operation
  • Maintain records of stocks, repairs, sales, and wastage
  • Implement operational procedures
  • Respond and correct customer complaints
  • Train staff in job duties and sanitation and safety procedures
  • Ensure that safety regulations are followed
  • Ensure that food and service meet quality control standards
  • Participate and assist in the development of policies and procedures
  • GERBENCO HOLDINGS INC

FREEMONT FOODS CORPORATION

Restaurant Manager
07.2016 - 06.2022

Job overview

  • Company Overview: (Jollibee) Cebu, Philippines
  • Store Timekeeping, Admin, Cleanliness & Sanitation
  • Store Team Training and Development Learning & Development CTS Certification
  • New Store Crew Training System Certification
  • Service Quality & Marketing Manager Stores Readiness to New Products and New Systems Training
  • Feedback Effectiveness
  • Control labor hours and cash flow while on shift
  • Plan, organize, direct, control and evaluate daily operation
  • Respond and correct customer complaints
  • Monitor staff performance
  • Ensure that safety regulations are followed
  • Maintain records of stocks, repairs, sales, and wastage
  • Train staff in job duties and sanitation and safety procedures
  • Scheduling Manager
  • (Jollibee) Cebu, Philippines

FREEMONT FOODS CORPORATION

Service Crew (working while studying)
03.2012 - 05.2016

Job overview

  • Company Overview: (Jollibee) Cebu, Philippines
  • Take/Serve customer orders
  • Prepare all food products according to approved procedures
  • Assist and perform other duties to build good customer service
  • Always maintain courteous interaction with customers
  • Provide a great service to obtain 100% customers satisfaction
  • (Jollibee) Cebu, Philippines

Education

Cebu Normal University

Master of Arts from Public Administration
03.2021

University Overview

Asian College of Technology

Bachelor of Science from Hospitality and Travel Management
03.2016

University Overview

Skills

  • Restaurant Management
  • Service Crew
  • Business Improvement
  • Team Player
  • Calm Under Pressure
  • Effective Communication
  • Interpersonal Skills
  • Computer Literacy
  • Advanced Excel
  • Reliability
  • Integrity
  • Honesty
  • Willingness to Learn
  • Word
  • PowerPoint
  • Outlook
  • Cleaning and organization

Languages

English

Timeline

Cook
Mary Browns
10.2023 - Current
Nanny
Childcare
06.2023 - Current
Food Service Supervisor
McDonald's
07.2022 - 06.2023
Restaurant Manager
FREEMONT FOODS CORPORATION
07.2016 - 06.2022
Service Crew (working while studying)
FREEMONT FOODS CORPORATION
03.2012 - 05.2016
Live-In Elderly Caregiver
Grandmother
12.2010 - 07.2022
Asian College of Technology
Bachelor of Science from Hospitality and Travel Management
Cebu Normal University
Master of Arts from Public Administration
Henzel Jane N. Torremocha