Henry Dokken-Isgar
Senior Sales Associate
Toronto,ON
Summary
Dynamic Client Specialist with extensive experience in event planning and customer service within the retail industry. Over 5 years of experience in client interaction, achieving sales targets and enhancing client experiences through strategic event coordination. Proven ability to apply visual merchandising principles effectively and build quick rapport with clients. Seeking to leverage expertise as a Visual and Client Specialist to create meaningful connections and enhance marketing and sales strategies for prospective employers.
Overview
7
7
years of professional experience
Work History
Visual Merchandising Intern
Laura Siegel
Toronto, Ontario
01.2025 - 05.2025
- Maintained open communication with fellow interns, fostering a collaborative work environment conducive to learning and growth.
- Increased foot traffic through effective use of promotional signage and seasonal decorations.
- Optimized store layout to enhance customer flow and encourage browsing throughout all departments.
- Demonstrated adaptability by quickly adjusting plans when faced with unforeseen challenges or changes in company strategy.
Client Specialist/Event Planning/Promoter/Coordinator
Terrestia Liberty Event Space & Art Gallery
Toronto, Ontario
06.2023 - 12.2024
- Engaged clients effectively within the retail space, facilitating the planning and seamless execution of various events.
- Crafted a distinctive client experience by intimately connecting with clients and aligning with their desires while employing Visual Merchandising principles.
Client Specialist
Balenciaga Yorkdale/Holt Renfrew Bloor
Toronto, Ontario
11.2022 - 01.2023
- Delivered exceptional customer service, consistently surpassing sales targets.
- Cultivated personal style aspirations for clients, fostering meaningful relationships in a brief timeframe.
- Provided support to the teams at both the Yorkdale and Holt Renfrew Bloor locations.
Sales Assistant/Key Holder
Bud Express Co.
Toronto, Ontario
08.2021 - 09.2022
- Advised and assisted clients, optimizing merchandising strategies and store operations.
- Executed daily sales reconciliations, prepared end-of-day reports, and facilitated comprehensive security training.
Sales Associate
Zara Eaton Centre
09.2020 - 11.2020
- Assisted clients on the shop floor, adhering to Visual Merchandising guidelines for restocking.
- Enhanced multitasking skills while ensuring exemplary customer service.
Stock Associate
Holt Renfrew Yorkdale
06.2019 - 08.2019
- Collaborated with the Back-of-House Stock team to transport stock requests efficiently.
- Sustained an organised stock room to maximise operational efficiency.
Work Experience
Bvlgari
06.2018 - 08.2018
- Exhibited a high standard of customer service while warmly welcoming clients.
- Assisted in wrapping and packaging purchases, and organised Visual Merchandising props for displays.
Education
Pre-Degree - Visual Merchandising - Principles & Techniques
University of The Arts, London
London, England 05.2001 -
High School Diploma -
Blyth Academy Yorkville
05.2001 -
Skills
- Visual Merchandising Coordination
- Client Service
- Event Coordination
- Excellent Proficiency in Adobe Illustrator/Photoshop
- Excellent Proficiency in Microsoft Outlook/Word/Excel
- Store Layout Optimization
- Customer Service
Timeline
Visual Merchandising Intern
Laura Siegel
01.2025 - 05.2025
Client Specialist/Event Planning/Promoter/Coordinator
Terrestia Liberty Event Space & Art Gallery
06.2023 - 12.2024
Client Specialist
Balenciaga Yorkdale/Holt Renfrew Bloor
11.2022 - 01.2023
Sales Assistant/Key Holder
Bud Express Co.
08.2021 - 09.2022
Sales Associate
Zara Eaton Centre
09.2020 - 11.2020
Stock Associate
Holt Renfrew Yorkdale
06.2019 - 08.2019
Work Experience
Bvlgari
06.2018 - 08.2018
Pre-Degree - Visual Merchandising - Principles & Techniques
University of The Arts, London
05.2001 -
High School Diploma -
Blyth Academy Yorkville
05.2001 -
Similar Profiles
Carol Hoyos VeraCarol Hoyos Vera
Cashier and Sales Associate at Laura, Laura PetitesCashier and Sales Associate at Laura, Laura Petites
Galal AbdullahGalal Abdullah
Architectural Designer at DiClemente Siegel Design Inc.Architectural Designer at DiClemente Siegel Design Inc.
Luis GarciaLuis Garcia
Service Technician Assistant at Siegel ConstructionService Technician Assistant at Siegel Construction
Angelica AbuqueAngelica Abuque
Home Childcare Provider at BRADLEY MAZDAHome Childcare Provider at BRADLEY MAZDA
Shana KhoshnawShana Khoshnaw
Tutor at Toronto District School BoardTutor at Toronto District School Board