Henry D Ojinere
Halifax,NS
Summary
High-energy [Job Title] skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Alt hotel
Halifax, NS
05.2023 - 09.2023
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Delivered food orders promptly and courteously.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Served food and beverages to patrons and confirmed complete orders.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Garnished dishes and beverages to serve visually appealing menu items.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Fast Food Server
bloomburger
Halifax, NS
05.2022 - 09.2022
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Recorded customer orders and communicated clearly to confirm each order.
- Directed patrons to restrooms and other amenities within facility.
- Received inventory of food and beverage products to stock in designated areas.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
- Made and served coffee, tea and fountain drinks.
- Answered customer questions about food preparation, responding to ingredient and allergen concerns.
- Organized takeout orders for pick up or delivery services.
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Maintained a professional appearance including uniform adherence.
- Processed payments using point-of-sale systems.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Ensured quality control standards were maintained when preparing food orders.
- Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
- Took accurate drink orders from customers at the counter or drive-thru window.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Demonstrated knowledge of all products served in the restaurant.
Education
Bachelor of Arts - Business
University of Saint Marys
Halifax, NS04-2026
Skills
- Meeting Participation
- Customer Interaction
- Scrum Processes
- Effective Customer Communication
- Conflict Resolution Techniques
- Copy Editing
- Creative Direction
- Relationship Building
- Decision-Making
- Computer Skills
- Problem Resolution
Certification
- Scrum master certification in view
- degree certificate in view
Affiliations
- loves watching movies and playing football
Timeline
Server
Alt hotel
05.2023 - 09.2023
Fast Food Server
bloomburger
05.2022 - 09.2022
Bachelor of Arts - Business
University of Saint Marys
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