Henry Juleson
Summary
I am a driven young professional with a proven track record in retail and customer service. I excell in operations support and customer satisfaction, enhancing overall store efficiency and exceeding service standards. Skilled in merchandise organization and effective communication, I am prepared to assist in any work environment.
Overview
3
3
years of professional experience
Work History
Produce Clerk
McDonough's Your Independent Grocer
02.2023 - Current
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Checked for outdated and overripe grocery items and removed from inventory.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Pleasantly greeted customers and provided prompt and courteous service.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Inspected produce to update and adjust pricing information.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Kept tidy and organized area to comply with cleanliness standards.
Customer Service Representative
Farm Boy
07.2021 - 07.2022
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Trained new personnel regarding company operations, policies and services.
- Investigated and resolved customer inquiries and complaints quickly.
- Developed customer service policies and procedures to meet and exceed industry service standards.
Education
Bachelor of Global And International Studies - Global Inequalities And Social Change
Carleton University
Ottawa, ONHigh School Diploma -
St-Joseph Catholic High School
Ottawa, ONSkills
- Bilingual (English and French)
- Operations Support
- Stock Rotation
- Customer Service
- Retail Merchandising
- Stock replenishment
- Product restocking
- Cleanliness and sanitation
- Merchandise organization
- Display Maintenance
- Written and oral communication
- Box Cutter and Pallet Jack Safety
References
Alex Morrison - Produce Department Manager at McDonough's Your Independent Grocer
- Phone Number: 613-581-6149
Availability
Summer Availability
- Monday: Open-Close
- Tuesday: Open-Close
- Wednesday: Open-Close
- Thursday: Open-Close
- Friday: Open-Close
- Saturday: Open-Close
- Sunday: Open-Close
School Availability
- Monday: n/a
- Tuesday: n/a
- Wednesday: n/a
- Thursday: n/a
- Friday: n/a
- Saturday: Open-Close
- Sunday: Open-Close
Timeline
Produce Clerk
McDonough's Your Independent Grocer
02.2023 - Current
Customer Service Representative
Farm Boy
07.2021 - 07.2022
Bachelor of Global And International Studies - Global Inequalities And Social Change
Carleton University
High School Diploma -
St-Joseph Catholic High School
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