Henry Hood
Murrieta
Summary
Engaging professional in the field of tourism and travel, known for high productivity and efficient task completion. Possess in-depth knowledge of local history, exceptional communication skills, and ability to engage diverse groups. Excel in time management, adaptability, and ensuring a memorable experience for all participants.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Salesperson
Bennetts Best Christmas Trees
Murrieta
11.2025 - 12.2025
- Engaged customers to assess needs and recommend tailored product solutions.
- Delivered product knowledge and addressed customer inquiries to enhance satisfaction.
- Maintained product displays to create an attractive and inviting shopping experience.
- Assisted in inventory management by restocking tree lot and organizing arrangements.
River Guide
Orange Torpedo Trips
Riggins
06.2024 - 09.2025
- Navigated challenging Class 4 rapids during guided tours.
- Guided groups of up to 21 people on scheduled tours.
- Tailored river tours to cater to diverse client needs, maximizing enjoyment and repeat business.
- Maintained professional, friendly demeanor to enhance guest experience.
- Provided first aid assistance in emergency situations, ensuring swift response times.
- Collaborated with other river guides to streamline operations during peak season.
- Purchased and prepared meals for guests, ensuring satisfaction during trips.
Host
Barsha Wines And Spirits
Hermosa Beach
09.2021 - 09.2022
- Greeted and seated guests promptly upon arrival, contributing to enhanced customer satisfaction.
- Managed high-pressure situations with composure, coordinating large parties and unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, addressing customer questions and providing accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Hermosa Hills High School of The Arts (Homeschool)
Murrieta, CA06.2021
Skills
- Guest relations
- Issue resolution
- Conflict management
- Team collaboration
- Multitasking proficiency
- Safety assurance
- Environmental awareness
- Equipment maintenance
Certification
- Commercial Driver's License (CDL), CA
- First Aid, CPR, and AED Certification, American Red Cross
- Wilderness First Aid
Volunteer Experience
Project Mexico, Worked to help construct home in Tijuana for families in need.
Timeline
Salesperson
Bennetts Best Christmas Trees
11.2025 - 12.2025
River Guide
Orange Torpedo Trips
06.2024 - 09.2025
Host
Barsha Wines And Spirits
09.2021 - 09.2022
High School Diploma -
Hermosa Hills High School of The Arts (Homeschool)