Henry Gomez
Los Angeles,CA
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
Work History
Server
Tampopo
Gardena, CA
03.2025 - Current
- Delivered exceptional customer service, ensuring satisfaction and loyalty.
- Managed order accuracy, effectively communicating with kitchen staff to streamline service.
- Assisted in training new servers on menu knowledge and service protocols.
- Maintained cleanliness and organization of dining area, adhering to health guidelines.
- Collaborated with team members to optimize workflow during peak hours, improving efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Cashier/Customer Service
Honey Dress Fried Chicken
Gardena, CA
07.2024 - 03.2025
- Informed management promptly about any shortages or discrepancies in supplies
- Notified supervisor immediately about any safety hazards or maintenance issues in the kitchen area
- Maintained a positive attitude while working under pressure in a fast-paced environment
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
Education
Higher Level Education - Computer Science
California State University-Dominguez Hills
CA05-2028
High school diploma or GED -
Animo South Los Angeles Charter
Los Angeles, CA07.2024
Skills
- Math
- Learning Technology
- Writing Skills (4 years)
- Computer literacy (6 years)
- Strong work ethic
- Exceptional customer service
- Customer service
- Team collaboration
- Task prioritization
- Customer feedback management
- Team member support
- Team player
- Reliability
- Multitasking
- Cool under pressure
- High energy and stamina
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Tampopo
03.2025 - Current
Cashier/Customer Service
Honey Dress Fried Chicken
07.2024 - 03.2025
Higher Level Education - Computer Science
California State University-Dominguez Hills
High school diploma or GED -
Animo South Los Angeles Charter