Henry Bui
Garden Grove
Summary
Dedicated food service professional skilled in customer satisfaction, food safety, and team training. Proven ability to enhance guest experiences through effective communication and impeccable food presentation. Results-driven Head Food Runner with expertise in training staff and ensuring order accuracy. Known for maintaining high cleanliness standards and enhancing dining experiences through effective coordination between kitchen and service teams.
Overview
3
3
years of professional experience
Work History
Head Food Runner
Brodard Restraunt
16105 Brookhurst St, Fountain Valley, CA 92708
06.2023 - Current
- Trained and mentored new food runners on effective operational procedures.
- Supervised food delivery processes to ensure timely and accurate service to guests.
- Trained new food runners in restaurant procedures, leading to increased team productivity and effectiveness.
- Coordinated communication between kitchen staff and waitstaff for seamless service execution.
- Implemented best practices for food presentation, enhancing guest dining experience.
- Resolved customer inquiries promptly, improving overall satisfaction ratings.
Food Runner/Server Assistant
Huê Ký Mì Gia
9719 Bolsa Ave, Westminster, CA 92683
01.2024 - 06.2024
- Delivered food orders promptly to dining areas, ensuring customer satisfaction and efficient service.
- Assisted kitchen staff by coordinating meal preparation and maintaining organized workflow during peak hours.
- Collaborated with servers to ensure accurate order delivery and address customer inquiries effectively.
- Maintained cleanliness of dining spaces and ensured proper setup for optimal guest experience.
- Greeted customers and provided outstanding customer service.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Education
Criminology
Long Beach State University
Long Beach, CA05-2029
Skills
- Cleanliness standards
- Food presentation
- Order accuracy
- Table setting
- Server assistance
- Strong leadership
- Strong work ethic
- Customer service
- Cleaning and sanitizing
- Food safety
Languages
Vietnamese
Native or Bilingual
English
Native or Bilingual
Timeline
Food Runner/Server Assistant
Huê Ký Mì Gia
01.2024 - 06.2024
Head Food Runner
Brodard Restraunt
06.2023 - Current
Criminology
Long Beach State University