Henry Bonette

• Asses auto damage and write estimates using CCC One
• Manage shop production and workflow
• Acted as a team leader on the production floor, delegating tasks to technicians and their assistants.
• Prepare estimates for and work with insurance partners including GEICO, Allstate, USAA, Farmers, and State Farm
• Work with other non-DRP insurance companies including, but not limited to, Infinity, Progressive, and AAA
• Assist in adding Chubb Insurance as an insurance partner at all 7 MB Collision locations.

• Assess vehicle damage, providing accurate repair cost estimates, and communicating with clients, insurance companies, and repair technicians
• Source necessary parts and materials, maintained accurate records of repair processes, and upheld quality standards
• Work closely with local dealerships including Porsche and BMW of Palm Springs, Desert European Motorcars, I-10 Toyota, and Toyota of The Desert

• Led a team of four workers as the Detail Department Manager, ensuring the cleanliness and presentation of vehicles before customer delivery
• Developed and implemented efficient processes to streamline operations
• Conducted quality control inspections to maintain high standards of vehicle cleanliness and adherence to industry regulations
• Trained and mentored team members
• Collaborated with other departments, including technicians, estimators, and customer service, to ensure smooth workflow and timely vehicle deliveries

Due to a season-ending injury, I was unable to continue on my school's baseball team as a player. I was approached by the varsity head coach and asked to be the pitching coach of our JV team due to my passion and knowledge of the game. I worked one on one with the younger players on their biomechanics, strength and conditioning, and nutrition and helped develop a fun yet serious atmosphere

• Fulfilled the role of a delivery driver in a fast-paced environment
• Demonstrated exceptional time management skills by delivering orders within specified time frames
• Maintained a strong commitment to customer service
• Recognized twice as Employee of the Month for outstanding performance, reliability, and dedication to job responsibilities
• Effectively balanced work, school, and baseball commitments