Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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HENRY BHATTA

Edmonton,AB

Summary

Dedicated porter with proven track record in maintaining cleanliness in busy commercial environments. Expertise in maintenance tasks and adherence to safety protocols. Recognized for enhancing customer satisfaction through prompt and efficient service delivery. Strong work ethic and effective communication skills facilitate task prioritization and team collaboration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Porter/Cashier

Pure Casino Yellowhead
Edmonton, AB
02.2023 - Current
  • Arranged and removed furniture to prepare facilities for events efficiently.
  • Assisted with unloading merchandise from delivery trucks to ensure swift operations.
  • Organized storage areas to enhance efficiency and maintain a tidy appearance.
  • Provided exceptional customer service by ensuring cleanliness of casino premises, including public areas.
  • Managed inventory and supplies to guarantee availability of materials when needed.
  • Collaborated effectively in teams to increase workplace productivity.

Pharmaceutical Sales Representative

Ohm Pharmaceuticals Laboratories Pvt. Ltd.
Kathmandu, Bagmati
10.2019 - 07.2022
  • Analyzed sales performance and service feedback to drive organizational and operational changes for greater profitability.
  • Strengthened branding initiatives by coordinating annual events to maximize outreach.
  • Networked to build client base and promote products to new and existing clients.
  • Scheduled appointments with medical professionals to sell specific products.
  • Educated clients on product benefits and provided demonstrations.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.
  • Increased repeat business using great customer service, problem-solving and conflict resolution skills.

Pharmacy Assistant

Rhythm Neuropsychiatry Hospital and Research Centre Pvt. Ltd
Lalitpur, Bagmati
01.2017 - 06.2019
  • Managing inventories, ordering, receiving and returning stock, expiry date checks, balance owing and removing damaged drugs.
  • Adhere to merchandising programs, operational procedures, and company policies.
  • Input all patient and prescription information into computer and followed strict confidentiality protocols to protect customers' private medical information.
  • Helped pharmacy staff prepare medications.
  • Handling cash register
  • Maintained clean and organized pharmacy shelving and work areas.
  • Ensured excellent customer service satisfaction

Education

Associate of Science - Pharmacy Assistant

Little Buddha College Of Health Science
Kathmandu, Nepal
2016

Skills

  • Customer service
  • Time management
  • Relationship building
  • Effective communication
  • Verbal and written communication
  • Problem solving
  • Punctuality
  • Quick learner
  • MS Word
  • MS Excel

Certification

  • Registered Pharmacy Assistant License - 2017
  • Himalayan Java Barista Coffee School Training - 2018
  • Information System Management Training - 2013

Languages

References

  • Brij Mohan (F&B Supervisor) 780-556-9557
  • MJ (F&B Supervisor) 780-699-1025
  • Kuldeep (Colleague) 437-799-9056

Timeline

Porter/Cashier

Pure Casino Yellowhead
02.2023 - Current

Pharmaceutical Sales Representative

Ohm Pharmaceuticals Laboratories Pvt. Ltd.
10.2019 - 07.2022

Pharmacy Assistant

Rhythm Neuropsychiatry Hospital and Research Centre Pvt. Ltd
01.2017 - 06.2019

Associate of Science - Pharmacy Assistant

Little Buddha College Of Health Science
HENRY BHATTA