Summary
Overview
Work History
Education
Skills
Languages
Awards
Certification
Timeline
Generic

Henry Ball

Summary

I am a very mature and responsible student, eager to embrace the my next opportunity. I have a strong sense of duty and often go above and beyond the confines of my job description to problem solve for patients. I have learned how to strive in stressful environments and the importance of effective communication and teamwork. I am a reliable team-player who is always polite and professional with staff and patients.


Overview

2
2
years of professional experience
1
1
Certification

Work History

Event Emergency Medical Responder

ODYSSEY MEDICAL INC.
04.2025 - Current
  • Collaborated with Medical Professionals to provide out of hospital care at events and venues across the GTA
  • Worked 5-12 hour shifts, as a solo responders, or in pairs and larger teams
  • I am able to recall information and exact procedures, maintain mental clarity and actively problem solve in high stress environments, like large crowds with loud music or other distractions
  • I work under medical direction, and dispense medication as per written medical directives. I am familiar with company specific indications, contraindications and treatment considerations for all of the medication I can deliver at the Emergency Medical Responder level.

Emergency Room Triage Volunteer - SJHC

Unity Health Toronto
09.2023 - Current
  • I assist patients through the triage process at the Emergency Room in St Joseph's Health center. I am the first point of contact for many patients walking into the Emergency Room and I support staff in dealing with any problems that occur to ensure the Triage process runs smoothly.
  • I was the first high-school aged youth to be let back into volunteering in the Emergency Room after Covid 19, because of my responsibility and maturity.
  • I use my great memory and problem-solving skills to assist visitors in finding patients and give directions to patients for locations all across the hospital.
  • I coordinate wheelchairs, taxi's and housekeeping for patients and visitors on behalf of nurses. I acted as a liaison between staff and patients, bringing pertinent patient concerns, such as patients in the waiting room with deteriorating conditions, to the nurses attention.
  • I advocate for patients, and provide emotional support to those undergoing a very emotional time in the Emergency Room, successfully deescalating situations despite the intense environment

Volunteer Event Medical First Responder

NPEMA
03.2023 - Current
  • I volunteer alongside youth guided by First Responders and medical professionals to provide emergency medical care at events including races, street festivals and large conventions
  • In this role I lead care teams, ensuring effective communication during high stress emergency situations. I have learned how to adapt to very versatile situations and use the resources available to me to problem solve in the field
  • Through my experience training as an Emergency Medical Responder I have learned radio communication, medical terminology, medical documentation, activating and response to color contingency codes (code red, blue)

Clerical Volunteer - St Josephs Health Center

Unity Health Toronto
07.2023 - 08.2023
  • I volunteered as a clerical volunteer in the GI/Endoscopy unit of St Joseph's Health Center, where I helped registered patients using their online charting system, then printed out and assembled their paperwork
  • My duties also included organizing doctors schedules, answering questions by telephone and in person, and operating fax machines in coordination with in-hospital and external pharmacies
  • I used technology to overcome language barriers and communicate effectively with patients and their families
  • I deescalated emotionally charged situations and provided reassurance to upset patients and their families, helping in any way I could to make their experience more comfortable

Education

Ontario Secondary School Diploma -

Parkdale Collegiate Institute
Toronto
06.2025

Skills

  • Teamwork
  • Communication
  • Clerical Experience
  • Technology
  • Responsibility
  • Deescalation
  • Customer Service
  • Taking initiative
  • Leadership
  • Honesty

Languages

English
Native or Bilingual
French
Limited Working

Awards

  • Ontario Scholar (June 2025)
  • Honor Roll Grades 9-12 (June 2025)
  • Youth Long Service Award for 150+ hours of volunteer service with Unity Health Toronto (April 2025)
  • 6 different Certificates of Commendation for volunteering with NPEMA (July 2023 to December 2024)
  • Civics Award (August 2023)
  • Valedictorian Grade 8 (June 2021)
  • Valedictorian Grade 6 (June 2019)
  • Honor Roll Grade 6 (June 2019)

Certification

  • Emergency Medical Responder (Canadian Red Cross)
  • Medical First Responder (Canadian Red Cross)
  • Basic Life Support (Canadian Red Cross)
  • Psychological First Aid (Canadian Red Cross)
  • Be There Certificate (Jack.org)
  • Oxygen Therapy (Canadian Red Cross)

Timeline

Event Emergency Medical Responder

ODYSSEY MEDICAL INC.
04.2025 - Current

Emergency Room Triage Volunteer - SJHC

Unity Health Toronto
09.2023 - Current

Clerical Volunteer - St Josephs Health Center

Unity Health Toronto
07.2023 - 08.2023

Volunteer Event Medical First Responder

NPEMA
03.2023 - Current

Ontario Secondary School Diploma -

Parkdale Collegiate Institute

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Henry Ball