Henry Bahena
Santa Ana
Summary
Adaptable with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
6
6
years of professional experience
Work History
Fulfillment Associate
Amazon
Santa Ana
08.2022 - 07.2025
- Maintained cleanliness and organization of work areas regularly.
- Inspected incoming inventory for quality and accuracy upon arrival.
- Followed safety protocols to ensure a secure working environment.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Filled orders according to defined standards using standard picking system.
- Trained new employees regarding warehouse procedures and standards.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Adapted to changing priorities and tasks based on warehouse needs and order volumes.
Cashier/Customer Service
Chevron
Newport Beach
08.2021 - 12.2022
- Maintained accurate cash register and balanced daily sales reports.
- Assisted customers with product inquiries and service requests.
- Conducted inventory checks and restocked merchandise as needed.
- Resolved customer complaints promptly to enhance satisfaction levels.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
BDC Representative
Raz Motor Group Inc.
Irvine
08.2020 - 01.2021
- Followed required scripts and guidelines for all inbound and outbound sales calls
- Maintained electronic costumer database to round up repeat business
- Developed strong understanding of vehicle product knowledge to assist with automotive sales and customer questions
- Scheduled vehicle-showing appointments for sales team and provided reminder phone calls to costumers
- Managed website inventory listing and up-to-date vehicle inventory and specifications
Fast Food
McDonald's
Santa Ana
08.2019 - 08.2020
- Cook
- Cashier
- Server
Education
High School Diploma -
Cesar Chavez High School
Santa Ana, CA05.2020
Skills
- Sales
- Customer service
- Computer skills
- Cash handling
- Typing
- Leadership
- Food Service
- Spanish
- Bilingual
- Shipping and receiving
- Fulfillment processing
- Order picking skills
- Heavy lifting
Permits
Work Permit: Authorized to work in the US for any employer
Food Handlers Permit
Timeline
Fulfillment Associate
Amazon
08.2022 - 07.2025
Cashier/Customer Service
Chevron
08.2021 - 12.2022
BDC Representative
Raz Motor Group Inc.
08.2020 - 01.2021
Fast Food
McDonald's
08.2019 - 08.2020
High School Diploma -
Cesar Chavez High School