Henry Aviles Jr
Lemon Grove
Summary
I'm a dependable, fast learner with experience working with people and solving problems. I enjoy taking on new challenges, work well under pressure, and I'm always looking for ways to improve. I'm excited about this opportunity because I believe my work ethic and willingness to learn would make me a strong addition to your team.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Field Technician
Spectrum
San Diego, CA
01.2023 - 07.2026
- Conducted system diagnostics to troubleshoot and resolve connectivity issues efficiently.
- Installed and configured telecommunications equipment at customer locations.
- Collaborated with team members to improve service delivery processes and reduce downtime.
- Trained new technicians on installation procedures and safety protocols to enhance team performance.
- Maintained accurate records of service calls, repairs, and installations in company database systems.
- Assisted in inventory management by tracking equipment usage and ordering necessary supplies.
- Participated in ongoing training sessions to stay updated on industry standards and technological advancements.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Collaborated with other field technicians to resolve complex technical issues.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Trained and guided new technicians to equip them with skills and knowledge needed to efficiently perform work.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Utilized safety practices with no complaints or accidents.
Delivery Driver
McKesson
San Diego, CA
09.2019 - 08.2022
- Delivered medical supplies efficiently, ensuring timely arrival to healthcare facilities.
- Navigated delivery routes effectively, optimizing travel time and fuel consumption.
- Conducted vehicle inspections regularly to maintain safety and compliance standards.
- Collaborated with warehouse staff to streamline loading processes, enhancing overall efficiency.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
Delivery Driver
Nestle Waters
San Diego, CA
03.2016 - 08.2019
- Operated delivery vehicle for timely water distribution to residential and commercial clients.
- Managed inventory levels, ensuring adequate stock of water products for efficient deliveries.
- Trained new drivers on operational procedures and company policies to enhance service quality.
- Documented mileage, deliveries, pickups, customer issues and damages.
Education
High School Diploma -
Manual Arts Senior High School
Los Angeles CASkills
- Field operations
- Equipment installation
- Signal troubleshooting
- System troubleshooting
- Device maintenance
- Diagnostic testing
- Software installation
- Technical support
- Cable pulling
- Safety management
- Workplace safety
- Professional communication
Accomplishments
- Completed NCTI courses to become Technicians 3, 4, 5 and 6.
- Took Cybersecurity courses
- Fiber classes
Certification
- NCTI
- CMRT - Certified Maintenance and Reliability Technician
Languages
Spanish
Native or Bilingual
Timeline
Field Technician
Spectrum
01.2023 - 07.2026
Delivery Driver
McKesson
09.2019 - 08.2022
Delivery Driver
Nestle Waters
03.2016 - 08.2019
High School Diploma -
Manual Arts Senior High School