Henry Arce
The Starbucks Company
Tustin,CA
2
Languages
3
years of professional experience
Offering excellent communication and multitasking abilities, ready to excel in a fast-paced restaurant setting. Brings the ability to quickly learn and adapt to new tasks and environments, ensuring smooth operations. Ready to use and develop strong organizational, teamwork, and customer service skills in a Busser role.
Work History
Barista
1 Year 2 Months- Provided friendly and professional customer service while creating a welcoming experience for customers
- Delivered friendly and professional customer service, enhancing customer experience and satisfaction
- Prepared a variety of hot and cold beverages accurately according to Starbucks standards and customer preferences
- Operated POS systems, processed cash and card transactions, and handled orders accurately
- Coordinated with team members to streamline operations and maintain efficient service during peak periods
- Handled customer questions, concerns, and special requests with patience and professionalism
- Resolved customer issues to enhance satisfaction, concerns, and special requests with patience and professionalism
- Supplied necessary items to maintain store operations and ingredients to keep the store prepared for high-volume periods
Associate
11 Months- Delivered exceptional customer service in fast-paced, high-volume environment, enhancing customer experience
- Processed cash transactions and operated POS system accurately, ensuring efficient service
- Demonstrated strong multitasking skills by balancing cashier duties and customer interactions
- Collaborated with team members to streamline operations and boost customer satisfaction
- Maintained cleanliness and organization of the work area to ensure compliance with health and safety regulations
Guest Advocate
7 Months- Operated cashier register, processed transactions accurately, and delivered exceptional customer service to enhance guest experience
- Assisted guests with returns, in-store pickups, and inquiries to facilitate a seamless shopping experience
- Coordinated Drive Up service by efficiently organizing and delivering customer orders directly to their vehicles orders by efficiently collecting and delivering items to customers within strict time constraints
- Collaborated with team members to streamline daily store operations and improve customer satisfaction
- Developed strong communication and problem-solving skills in a fast-paced retail environment
Crew Member
4 Months- Operated cashier register and processed transactions with speed, delivering friendly customer service that enhanced customer satisfaction
- Maintained cleanliness and sanitation in dining area, restrooms, and kitchen, contributing to a safe and welcoming environment for guests
- Restocked ingredients and supplies to ensure uninterrupted operations and support team during peak service times
- Maintained cleanliness and sanitation in the dining area, restrooms, and kitchen to ensure a safe and welcoming environment
Intern
2 Months- Selected as one of 50 students from Orange County for a competitive internship program
- Applied Python programming to address engineering challenges in conceptual design phase, enhancing problem-solving efficiency
- Evaluated mass properties data to support optimization of aerospace designs, contributing to improved design outcomes
- Partnered with mentor and fellow interns to create effective problem-solving strategies for mass properties challenges, fostering collaborative learning
- Acquired practical skills in aerospace engineering through direct involvement in projects in aerospace engineering principles and software applications
- Developed technical and analytical skills while contributing to real-world engineering projects
Education
Bachelor of Science - Mechanical Engineering
- Bachelor of Science in Mechanical Engineering
- 3.5 GPA
High School
- T-Tech Academy of Technology and Engineering
- Team Lead, automated dog feeder project
- Team Lead, electric drift trike senior project
- GPA: 3.8
Skills
Customer service
Effective communication
Time management
Attention to detail
Beverage preparation
Proficient in Google Docs Suite
Proficient in Adobe Photoshop
Certified Associate (CSWA) in SolidWorks 3D Modeling Software
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
Tustin High School Varsity Boys Soccer Team August 2020 - May 2024
Laguna United F.C. Boys Soccer May 2018 - December 2023
Awards and Recognitions
Superintendent's Honor Roll February 2023, Principal's Honor Roll October 2023, The California Scholarship Federation Award May 2024, Magna Cum Laude Award May 2024
Timeline
Barista
The Starbucks Company
07.2025 - CurrentRead More
Associate
In-N-Out Burger
08.2024 - 07.2025Read More
Guest Advocate
Target
12.2023 - 07.2024Read More
Crew Member
Chipotle Mexican Grill
08.2023 - 12.2023Read More
Intern
The Boeing Company High School Summer Internship
06.2023 - 08.2023Read More
Tustin High School
High School
Read More
Arizona State University
Bachelor of Science from Mechanical Engineering
Read More