Henrique FronzaQuites
Vancouver
Summary
Political Science and International Relations graduate from the University of British Columbia, with hands-on experience in immigration policy and higher education administration. Skilled in revising and implementing policy adjustments to ensure alignment with institutional goals. Eager to apply my expertise in policy analysis, strategic communication, and public relations in a role that blends policy development and communication efforts. A self-starting, collaborative professional passionate about driving effective policy solutions and shaping public narratives to support informed decision-making.
Overview
11
11
years of professional experience
Work History
Senior Awards Officer
University Canada West
04.2023 - Current
- Primary decision-maker on all award-related matters: Oversee the implementation of 20 active scholarship programs. Advise senior leadership on policy development and drive the modernization of award processes to ensure alignment with institutional goals.
- Oversee scholarship and award distribution for 15,000 students: Manage the seamless disbursement of quarterly financial aid, totaling over $12,000,000, ensuring timely, accurate, and equitable distribution to recipients.
- Serve as the main point of contact for award inquiries: Act as the key liaison for award-related questions across multiple departments (Admissions, Finance, Student Services, etc.), ensuring clear communication, efficient resolution of issues, and effective coordination of efforts.
- Lead and coordinate scholarship programs: Ensure alignment with university goals while contributing to the strategic development of new awards, particularly for domestic students, and ensuring the efficient execution of existing scholarship initiatives.
- Collaborate with IT and Project Management teams: Design and implement forms, portals, and other digital features to improve faculty and student engagement with course materials, assignments, and award processing, streamlining workflows across departments.
- Work with the Policy team to review and overhaul outdated guidelines: Spearhead the review and update of award-related policies, ensuring they meet current legal and institutional standards and are adaptable to future needs.
- Generate and manage award disbursement lists: Collaborate with IT to automate award distribution processes, improving efficiency and accuracy. Ensure the timely creation and management of disbursement lists each term, with a focus on minimizing errors.
- Create and maintain scholarship-related content: Develop and regularly update scholarship templates, letters, and web content, ensuring that all information is accurate, accessible, and easily understood by students, staff, and faculty.
Immigration Specialist
Pathways Immigration & Recruitment
05.2022 - 03.2023
- Managed the full lifecycle of over 100 Canadian immigration applications, from analysis and preparation to submission, ensuring accuracy and compliance with government regulations.
- Drafted legal and financial documents for clients, as well as company templates, ensuring clarity and compliance with immigration laws.
- Monitored and ensured adherence to government policies when compiling applications, regularly meeting with clients to follow up on their applications and address any queries.
- Researched and wrote articles for the company’s website, covering updates on immigration policies and news, contributing to thought leadership and client engagement.
- Provided regular status updates to company partners and CEO, reporting on application progress and offering comprehensive overviews of ongoing processes.
Legal Administrative Assistant
One Immigration Consulting
10.2021 - 04.2022
- Managed and processed hundreds of immigration and visa applications to Canada from various countries, organizing documents and managing sensitive client information with high attention to detail.
- Performed administrative support tasks, including calendar management, inbox oversight, document filing, and research, to streamline immigration processes.
- Reviewed and proofread legal documents and correspondence to ensure compliance with immigration laws and maintain grammatical accuracy.
- Provided policy advice to clients on immigration strategies, document preparation, and application processes, ensuring their cases were fully prepared and compliant.
Intake Coordinator
North York Rehabilitation Centre
04.2021 - 10.2021
- Managed and organized hundreds of new referrals for legal adjusters and doctors, balancing exceptional customer service with in-depth knowledge of policies and procedures.
- Provided clients with administrative, procedural, and legal guidance on medical requests, ensuring full compliance with federal and provincial regulations.
- Marketed company services to legal adjusters and business segments, consistently driving outreach and increasing visibility within target markets.
UNICEF Representative
Discovery College
01.2014 - 01.2016
- Organized, structured and coordinated multiple charity and fundraising events by cooperating with UNICEF campaigns and keeping track of inventory for charity sales
Education
Bachelors - Political Science & International Relations
The University of British Columbia
Vancouver, BC12.2020
High School Diploma -
Discovery College (International Baccalaureate)
Hong Kong, SAR12.2016
Skills
- Program Management
- Process Automation & Optimization
- Cross-Functional Collaboration
- Policy Development & Modernization
- Stakeholder Engagement & Communication
Languages
English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Full Professional
Italian
Professional Working
Mandarin
Elementary
Philanthropy
UNICEF Representative, Discovery College, 09/01/14, 05/31/16, Hong Kong, SAR, Hong Kong, Organized, structured and coordinated multiple charity and fundraising events by cooperating with UNICEF campaigns and keeping track of inventory for charity sales.
Timeline
Senior Awards Officer
University Canada West
04.2023 - Current
Immigration Specialist
Pathways Immigration & Recruitment
05.2022 - 03.2023
Legal Administrative Assistant
One Immigration Consulting
10.2021 - 04.2022
Intake Coordinator
North York Rehabilitation Centre
04.2021 - 10.2021
UNICEF Representative
Discovery College
01.2014 - 01.2016
Bachelors - Political Science & International Relations
The University of British Columbia
High School Diploma -
Discovery College (International Baccalaureate)
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