Henrique Angelotti
Vancouver
Summary
Dedicated and customer-focused international college student pursuing a Diploma in Business Management, with a passion for the clothing industry. Experienced in customer service and hospitality, skilled in communication, problem-solving, and teamwork. Eager to apply business knowledge and hands-on experience to a dynamic retail or fashion environment. Fast learner, adaptable, detail-oriented, and committed to delivering excellent service and operational efficiency.
Overview
1
1
year of professional experience
Work History
Server/Dishwasher
Boca Do Brasil
02.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
Customer Service
Influx Co.
06.2022 - 11.2022
- Provided exceptional customer support through phone, email, and live chat, resolving inquiries efficiently and professionally.
- Managed customer accounts, processed orders, and handled returns or exchanges, ensuring a seamless experience.
- Assisted in troubleshooting product/service issues and escalated complex cases to the appropriate department.
- Collaborated with internal teams, such as sales and technical support, to improve customer experience.
Education
BBA - Business Management
Langara College
Vancouver, BC12-2025
Skills
- Strong work ethic
- Cash handling
- Computer proficiency
- Memory retention
- Microsoft Excel
- Customer service
Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Server/Dishwasher
Boca Do Brasil
02.2023 - 08.2023
Customer Service
Influx Co.
06.2022 - 11.2022
BBA - Business Management
Langara College
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