Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Henos Tekeste

11925 103 St NW, Edmonton

Summary

Experienced construction and warehouse professional with a strong background in delivery and cleaning roles. Demonstrates exceptional organizational and interpersonal skills, enabling effective collaboration and independent work. Adaptable and proactive, with a strong ability to take initiative in any situation. Physically fit and eager to expand knowledge, seeking an opportunity to bring a confident and detail-focused approach to a construction warehouse environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food Delivery

Uber, Doordahs and Skip the Dishes
02.2021 - Current
  • Delivered food orders promptly, ensuring customer satisfaction and timely service.
  • Maintained accurate records of deliveries and payments, enhancing operational efficiency.
  • Resolved customer issues effectively, contributing to a positive service experience.
  • Delivered packages to customer doorsteps and business offices.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Customer Service Cashier

Convenience
03.2023 - 02.2024
  • Handled customer transactions efficiently, reducing wait times and increasing satisfaction
  • Resolved customer complaints, improving store reputation and retention rates
  • Accurately managed cash register, ensuring balanced daily reports and minimizing discrepancies
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Performed cash, card, and check transactions to complete customer purchases.

Construction & Warehouse Worker

Construction Worker
07.2022 - 12.2023
  • Collaborated with other crew members to complete tasks in an effective manner; worked both independently and as part of a team
  • Excellent communication skills, both verbal and written.
  • Worked collaboratively with teams of other construction workers
  • Cleaned or prepared construction sites to eliminate possible hazards
  • Installed doors, windows, roofs, siding, decks, porches, stairs, railings, flooring systems and insulation according to building codes
  • Maintained a clean job site by removing debris, cleaning up spills, and adhering to safety regulations on a daily basis
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Consistently lifted materials weighing as much as 70 pounds.

Education

High School Diploma -

Queen Elizabeth High School
06.2024

Skills

  • Problem-solving
  • Heavy Equipment Operation
  • Picking & Packing
  • Hand Tool Proficiency
  • Follow instructions
  • Work under pressure
  • Flexible
  • Teamwork
  • Warehouse organization
  • Warehouse Safety
  • Communication
  • Forklift

Languages

English
Tigrinya
Amharic

Certification

  • Forklift Operator Certification Course includes:
  • Forklift/Operator's Regulations
  • Capacity and Stability Factors
  • Clearances
  • Forklift Operation
  • Loading Racks & Accessories Hazards & Emergency Procedures
  • CLASS 1, 4, and 5
  • BASIC COMPUTER TRAINING,Refugee Center
  • First Aid certification
  • WHIMS 2022
  • Alberta Driver's License 5

Timeline

Customer Service Cashier

Convenience
03.2023 - 02.2024

Construction & Warehouse Worker

Construction Worker
07.2022 - 12.2023

Food Delivery

Uber, Doordahs and Skip the Dishes
02.2021 - Current
  • Forklift Operator Certification Course includes:
  • Forklift/Operator's Regulations
  • Capacity and Stability Factors
  • Clearances
  • Forklift Operation
  • Loading Racks & Accessories Hazards & Emergency Procedures
  • CLASS 1, 4, and 5
  • BASIC COMPUTER TRAINING,Refugee Center
  • First Aid certification
  • WHIMS 2022
  • Alberta Driver's License 5

High School Diploma -

Queen Elizabeth High School
Henos Tekeste