Henna Ahmed

• Managed full-cycle recruiting processes, resulting in successful placements and employee satisfaction.
• Identified the best people to fill various positions for various clients in the Greater Toronto Area
• Collaborated with hiring managers to understand job requirements and expectations.
• Utilized applicant tracking systems effectively, improving overall efficiency of the recruiting process.
• Concentrated on business outcomes (Achieved 86%-100% of weekly fill rate for manufacturing clients)
• More than quadrupled a business client's order volume(from 8 workers weekly at the beginning of the contract to more than 32 workers weekly
• Retained over 80% of full-time general laborers and 96% of full-time expert laborers
• Promptly resolved work difficulties, missed hours, and other payment issues
• Coordinated with the Accounting Department on all employees 'ROEs, employment letters, sick pay,andT4 slips
• Developed and implemented plans to improve recruitment process.
• Maintained up-to-date knowledge of labor market trends, informing recruitment strategies accordingly.
• Advertised job opportunities on social media platforms and job boards.
• Conducted thorough reference checks and background investigations, mitigating potential risks to the company.
• Pre-screened resumes prior to sending to corporate hiring managers for consideration.
• Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
• Developed strong relationships with clients, ensuring accurate understanding of their needs and matching them with top talent.
• Reduced time-to-fill for open positions by implementing targeted recruitment strategies.
• Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
• Operated and maintained applicant tracking and candidate management systems.
• Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.

• Performed an assessment on Clients for their eligibility using the database to apply for an application

• Processed US Entry Waiver and Canadian Pardon Application

• Followed up with the RCMP to process the Application

• Managed customers Database Accounts, perform customer verification and processed applications, orders , requests and Payments

• Organized,prioritized and completed tasks in a high volume environment within stringent deadlines

• Responded to a high volume of clients inquiries, concerns and complaints

• Analyzed current business processes and administrative functions in order to recommend improvement needs and implement solutions

• Interviewed and recruited potential candidates for internal positions and performed background evaluation, explanation of company benefits, etc

• Screened potential candidates by conducting initial interviews, checking background/references

• Grew business Sales by contacting customers and prospects to generate new business through successful networking to achieve company goals

• Established and maintained customer relations and retention

• Answered inbound calls regarding product availability, pricing and technical specification as required

• Developed new accounts by planning and organizing daily work schedule to make outbound calls on existing or potential sales accounts

• Provided comprehensive and responsive support to existing and prospective customers, recommending solutions that addressed client needs

• Communicated and built rapport with current and potential customers

• Was also the part of Recruitment process,sourced candidates and interviewed for internal position

• Qualified potential candidates, conducted initial interviews

• Utilized diverse recruitment resources to identify potential candidates, posted and maintained job requisitions

•Identified and maintained relationships with potential candidates through frequent communication

• Met and exceeded sales targets consistently, contributing to overall team success.
• Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
• Developed and implemented marketing plans to increase brand awareness and drive sales.
• Expanded customer base through cold calling, networking, and relationship building.
• Utilized CRM software to manage customer accounts and track performance metrics.
• Increased sales revenue by identifying and targeting high-potential accounts.