HENIL PATEL
NORTH YORK,ON
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
CANADIAN TIRE (STORE 20)
11.2021 - 11.2023
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Front Desk Receptionist
Days Inn Hotel
02.2022 - 10.2023
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained confidentiality of sensitive data to protect customer and business information.
Assembly Line Leader
BroilKing
06.2021 - 11.2021
- Collaborated with internal teams to streamline operations across materials handling, production, and shipping.
- Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
- Monitored daily and weekly key performance indicators to maintain on-track status.
- Managed staff hiring, training and supervision.
Production Assembler
Toyota Motor Manufacturing
01.2020 - 05.2021
- Operated production machinery safely to reduce workplace accidents.
- Trained new team members by relaying information on company procedures and safety requirements.
- Reviewed project specifications and drawings prior to assembling complex components to better understand assignments and expected deadlines.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
DIPLOMA - International Business Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2021
Skills
- Promotional Support
- Client Account Management
- Contract Preparation
- Sales Development
- Product Sales
- Customer Needs Assessment
- Order Processing
Languages
English
Full Professional
Timeline
Front Desk Receptionist
Days Inn Hotel
02.2022 - 10.2023
Sales Associate
CANADIAN TIRE (STORE 20)
11.2021 - 11.2023
Assembly Line Leader
BroilKing
06.2021 - 11.2021
Production Assembler
Toyota Motor Manufacturing
01.2020 - 05.2021
DIPLOMA - International Business Management
Conestoga College Institute of Technology And Advanced Learning
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