HENGJI XIAO
Mississauga,ON
Summary
Driven and strategic leader with knack for inspiring teams and fostering innovation. Possesses deep understanding of corporate governance and financial management, coupled with expertise in strategic planning and operational oversight. Dedicated to creating lasting impact by driving organizational growth and efficiency.
Overview
6
6
years of professional experience
Work History
President & Co-Founder
Chinese Undergraduate Association (CUAUTM)
07.2024 - Current
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Cultivated strong relationships with external partners to foster collaboration and maximize resources.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Co-Founder
Canadian Chinese Finance and Economics Association
07.2024 - Current
- Evaluated market trends to identify emerging opportunities and inform strategic decision making.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Secured lucrative partnerships by establishing strong relationships with key industry players.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Networked with other businesses and customers to increase sales opportunities and contacts.
Campus Supervisor
TopOffer
02.2023 - 08.2024
- Monitored compliance with company policies among student ambassadors during all promotional events or activities related to the brand''s representation on campus.
- Managed a team of student ambassadors, providing guidance and support to ensure successful representation of the brand.
- Coordinated logistics for special event planning, leading to seamless execution of promotional activities.
- Developed strong relationships with key university stakeholders, fostering long-term partnerships and collaborations.
Assistant to the Dean
北辰青年Polaris Youth
06.2023 - 09.2023
- Conducted research on behalf of the Dean to support decision-making in various areas such as budgeting and policy implementation.
- Participated in staff recruitment efforts, aiding in interviewing candidates and updating job postings as needed.
- Coordinated events and meetings for the Dean, ensuring seamless execution and positive outcomes.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
HR Manager
EIC Education-Remote Teaching Project
03.2020 - 05.2021
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
ESL Volunteer Teacher
Fenda Technology
06.2019 - 09.2019
- Developed strong relationships with students'' families to encourage parental involvement and support for their children''s education.
- Boosted students'' confidence and fluency in English through interactive conversational exercises.
- Enhanced student comprehension by incorporating engaging activities and real-life examples in lessons.
- Assessed student progress regularly through formal testing and informal observations, adjusting instruction accordingly for optimal results.
Education
Bachelor of Arts - Cinema
University of Toronto
Toronto, ON11-2026
Skills
- Leadership team building
- Strategic planning
- Operational excellence
- Business development
- Customer relations
- Customer service
- Strategic visioning
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Interests
- Volunteering
- Road Trips
- Gym Workouts
- Fundraising Events
- EDM Music
- Photography
Timeline
President & Co-Founder
Chinese Undergraduate Association (CUAUTM)
07.2024 - Current
Co-Founder
Canadian Chinese Finance and Economics Association
07.2024 - Current
Assistant to the Dean
北辰青年Polaris Youth
06.2023 - 09.2023
Campus Supervisor
TopOffer
02.2023 - 08.2024
HR Manager
EIC Education-Remote Teaching Project
03.2020 - 05.2021
ESL Volunteer Teacher
Fenda Technology
06.2019 - 09.2019
Bachelor of Arts - Cinema
University of Toronto
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