Summary
Overview
Work History
Education
Skills
Timeline
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HENESSEY ALBA

San Diego,CA

Summary

Versatile and diligent, with a background in the Navy, excel in payroll administration and problem-solving, ensuring accuracy and compliance. My initiative and customer service skills have streamlined processes and enhanced team efficiency. Expert in Microsoft Office and audit compliance, I've significantly contributed to operational improvements and positive work environments.

Overview

9
9
years of professional experience

Work History

Military Pay Clerk

Navy
07.2017 - Current
  • Effectively managed workload by maintaining accuracy and timeliness in payroll processing.
  • Ensured timely payment for military personnel by processing payroll transactions efficiently.
  • Provided exceptional customer service to military members, addressing inquiries and resolving pay-related issues promptly.
  • Streamlined the pay adjustment process by working closely with HR to resolve discrepancies.
  • Maintained strict confidentiality of personal information in accordance with privacy regulations while handling sensitive financial data for military personnel.
  • Acted as a liaison between military members and financial institutions when necessary, facilitating clear communication regarding direct deposit arrangements.
  • Supported audit processes by maintaining organized, accurate records of all payroll transactions.
  • Enhanced payroll accuracy by diligently reviewing pay records and identifying discrepancies.
  • Oversaw travel reimbursement claims, verifying documentation accuracy before submission.
  • Assisted transitioning service members with finalizing their pay accounts upon separation or retirement from the military.
  • Managed complex pay situations, including deployments and special duty assignments, ensuring accurate compensation for military personnel.
  • Assisted in the development of training materials for new Military Pay Clerks, increasing efficiency in onboarding processes.
  • Promoted a positive work environment within the Military Pay Office through effective teamwork and communication skills.

Warehouse Assembler

MANPOWER RIVERSIDE
01.2016 - 06.2016

Assisted in inventory management by accurately tracking materials, supplies, and finished products.

  • Optimized space utilization within the warehouse, enabling better organization of materials and products for easy access.
  • Collaborated with team members to meet daily production goals, fostering a positive work atmosphere.
  • Followed safety protocols to maintain safe working environment.
  • Performed routine maintenance on assembly tools and machinery, ensuring reliable operation and minimizing downtime.

SANDWICH ARTIST

SUBWAY
11.2015 - 12.2015
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Kept workplace clean and organized in line with restaurant policies.
  • Increased speed of service through effective multitasking and time management skills.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.

Education

Bachelor of Science - Clinical Laboratory Science

UNIVERSITY OF MARYLAND GLOBAL CAMPUS
Baltimore, MD
06.2025

Associate of Applied Science -

UNIVERSITY OF MARYLAND GLOBAL CAMPUS
Baltimore, MD
09.2023

No Degree - Nursing

UNIVERSITY OF SAINT ANTHONY
IRIGA CITY PHILIPPINES
07.2014

High School Diploma -

NABUA NATIONAL HIGHSCHOOL
NABUA CAMARINES SUR PHILIPPINES
03.2014

Skills

  • Initiative-taking
  • Accuracy and Precision
  • Payroll Administration
  • Audit Compliance
  • Attention to Detail
  • Problem-solving abilities
  • Customer Service
  • Critical Thinking
  • Timekeeping
  • E-Mail and Telephone Communication
  • Microsoft Office
  • Timecard Management

Timeline

Military Pay Clerk

Navy
07.2017 - Current

Warehouse Assembler

MANPOWER RIVERSIDE
01.2016 - 06.2016

SANDWICH ARTIST

SUBWAY
11.2015 - 12.2015

Bachelor of Science - Clinical Laboratory Science

UNIVERSITY OF MARYLAND GLOBAL CAMPUS

Associate of Applied Science -

UNIVERSITY OF MARYLAND GLOBAL CAMPUS

No Degree - Nursing

UNIVERSITY OF SAINT ANTHONY

High School Diploma -

NABUA NATIONAL HIGHSCHOOL
HENESSEY ALBA