Summary
Overview
Work History
Education
Skills
State
City
Languages
Additional Information
Work Preference
Timeline
Work Availability
Quote
Accomplishments
Interests
Generic
Hendrix Mbakop Nyamsi

Hendrix Mbakop Nyamsi

Mississauga,ON

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I am challenging professional seeking a new position.

Overview

10
10
years of professional experience

Work History

Sales Manager

MyBosa
06.2022 - 01.2024
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business
  • Built long-lasting client relationships through excellent customer service and consistent followups
  • Developed comprehensive product knowledge, enabling tailored solutions for clients' specific needs
  • Increased sales revenue by developing and implementing effective sales strategies.

Digital Marketing Assistant Manager

Public Sector Trade Union Centre
08.2019 - 01.2024
  • Enhanced customer relations by promptly addressing inquiries received via digital channels, leading to increased customer satisfaction and loyalty
  • Increased brand awareness with an innovative social media strategy, resulting in higher follower counts and engagement rates
  • Monitored industry trends and competitor activity to stay ahead of emerging digital marketing best practices
  • Evaluated campaign performance using various analytical tools, providing valuable insights for future optimizations
  • Utilized social listening tools to monitor online conversations about the brand allowing proactive engagement with potential customers.

Volunteer Social Supervisor In Charge of Logistics

DIVINE LOVE AND SOLIDARITY
12.2018 - 12.2023
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Achieved results by working with staff to meet established targets.
  • In charge of our logistic provider
  • coordinate the distribution of donations to the various beneficiaries according to the surveys carried out.

Clients Service Executive

CAMTEL
03.2014 - 10.2015
  • Responsible for the supervision of client orders ( from manufacturing to delivery)
  • Improve customer service based on client feedback through development of policies and procedures
  • Enhanced client satisfaction by addressing inquiries and resolving issues promptly
  • Ensured timely execution of client requests by coordinating effectively with internal departments and external partners
  • Carry out basic administrative work (report monthly, updating the schedule etc)

Education

High School Diploma -

Classical And Modern High School
Garoua, Cameroon
06.2011

Skills

  • 05 years of customer service experience
  • Analytical and problem solving skills
  • Excellent written and verbal communication skills in French and English
  • Maintain a continuous improvement attitude through my manager feedback and quality measures (always above 90% our objective)
  • Proficient in good computer techniques, logistics, Canva, Photoshop, Microsoft suite, Sage Saari
  • Extremely productive in a high volume, high stress, environment
  • Self-starter with ''a can do" attitude
  • Effective communication and interpersonal skills
  • Able to work in a fast-paced environment

State

ON

City

Mississauga

Languages

French
Native or Bilingual
English
Professional Working
Russian
Limited Working
German
Elementary

Additional Information

Reference will be provide upon request

Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemote

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leaveTeam Building / Company Retreats

Timeline

Sales Manager

MyBosa
06.2022 - 01.2024

Digital Marketing Assistant Manager

Public Sector Trade Union Centre
08.2019 - 01.2024

Volunteer Social Supervisor In Charge of Logistics

DIVINE LOVE AND SOLIDARITY
12.2018 - 12.2023

Clients Service Executive

CAMTEL
03.2014 - 10.2015

High School Diploma -

Classical And Modern High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

You miss 100 percent of the shots you never take.
Michael Jordan

Accomplishments

  • Managed the Best Seller of MyBosa Services award winning sales team at MyBosa and CAMTEL.
  • Named "Manager of the Year" in 2023 at MyBosa.
  • Achieved sales record by completing 31 sales in July 2023 with accuracy and efficiency.

Interests

Bible, Jesus-Christ

Sport

Business

Dance

Gospel

Traveling

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Hendrix Mbakop Nyamsi