Hemraj Oli
Halifax
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Ground Handler
Executive Aviation
2024.04 - Current
- Enhanced ground handling efficiency by streamlining processes and implementing new procedures.
- Reduced aircraft turnaround time with meticulous planning and coordination of ground services.
- Ensured timely delivery of baggage to passengers, prioritizing speed and accuracy.
- Improved safety standards by conducting regular audits and addressing identified issues promptly.
Restaurant Kitchen Staff
Tandoori Boyz
2023.05 - 2024.01
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
Customer Service Representative
TROPHY FOODS INC
2022.12 - 2023.04
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Machine Operator
BVGLAZING Systems
2021.12 - 2022.11
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
- Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
- Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
Education
Graduate Certificate - Supply Chain Management
Mohawk College of Applied Arts And Technology
Mississauga, ON08.2023
Graduate Certificate - Project Management
Georgian College of Applied Arts And Technology
Barrie, ON08.2022
Bachelor of Management - Hospitality Management
Chandigarh University
Chandigarh, India05.2020
Skills
- Social Perceptiveness
- Problem-Solving
- Interpersonal Communication
- Data Entry
- Friendly, Positive Attitude
- Decision-Making
- Package labeling
- Label preparation
- Baggage handling
- Aircraft Marshalling
Languages
English
Professional Working
Timeline
Ground Handler
Executive Aviation
2024.04 - Current
Restaurant Kitchen Staff
Tandoori Boyz
2023.05 - 2024.01
Customer Service Representative
TROPHY FOODS INC
2022.12 - 2023.04
Machine Operator
BVGLAZING Systems
2021.12 - 2022.11
Graduate Certificate - Supply Chain Management
Mohawk College of Applied Arts And Technology
Graduate Certificate - Project Management
Georgian College of Applied Arts And Technology
Bachelor of Management - Hospitality Management
Chandigarh University
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