HEMANT KUMAR

Installed and maintained telecommunications systems, including routers and switches, for optimized performance.

• Implemented customer-driven changes to telecom services, enhancing user experience.
• Assisted in training users on telecommunication device and application usage.
• Troubleshot network issues to accurately identify root causes.
• Replaced faulty components in telecom systems as required.
• Provided remote support for end-user phone system difficulties.
• Resolved customer complaints on telephone service and technical issues efficiently.
• Performed regular maintenance checks on telecom equipment, ensuring compliance with industry regulations.

• Produced GMC truck, Dodge RAM truck parts on an assembly line
• Performed quality checks on products and parts assemble units according to S.O.P review work to ensure assembly is performed perfectly
• Work with Team lead, Engineers, Supervisor, and managers to improve quality and process efficiency
• Ensures work area is clean and assists others in shift clean-up of work area
• Trained new employees on job functions and safety procedures
• Worked multiple jobs on fast paced assembly line
• Ensures all operations are completed relative to company guidelines
• Notified shift leader of mechanical, electrical, or material issues, minimizing downtime.