Hemamth Ganneru
Mississauga,ON
Summary
Diligent Inside Sales Representative focused on building loyalty and long-term relationships with customers to consistently reach sales targets. Skilled in data analysis, cold calling and process optimization. Familiar with job-related software paired with extensive knowledge of successful sales strategies and techniques.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Inside Sales Assistant
Praveen Raj Real Estate Inc.
12.2024 - Current
- Assisted sales team in managing customer inquiries and order processing.
- Coordinated communication between sales representatives and clients for seamless service.
- Supported preparation of sales presentations and promotional materials for meetings.
- Scheduled appointments and follow-ups to enhance customer engagement efforts.
- Collaborated with team members to improve workflow and streamline operations.
- Processed payments from customers via credit card or online banking platforms.
- Received and responded to customer inquiries in a timely manner.
- Managed customer accounts by tracking order status and resolving any issues that arose.
- Negotiated contracts with vendors for supplies needed for production processes.
Warehouse Supervisor
Sundine produce.inc
Mississauga, Ontario
02.2024 - 12.2024
- Supervised daily warehouse operations and ensured efficient workflow.
- Coordinated inventory management using warehouse management systems.
- Implemented best practices for shipping and receiving processes.
- Maintained accurate records of inventory levels and stock movements.
- Supervised loading and unloading of materials from incoming trucks.
- Generated warehouse shipping documents, packing lists and invoices.
- Coordinated with other departments to ensure smooth flow of materials.
- Resolved customer inquiries regarding order status or delivery issues promptly.
- Assisted with scheduling shipments and deliveries according to customer requirements.
Business Development Executive
Usha fire and saftey equipment pvt ltd
02.2021 - 12.2023
- Developed strategic relationships with clients in fire safety equipment sector.
- Conducted market research to identify new business opportunities and trends.
- Assisted in creating presentations to showcase product offerings to potential clients.
- Supported negotiations with clients, addressing concerns and finalizing agreements.
- Maintained updated knowledge of industry regulations and safety standards for compliance purposes.
- Built relationships with clients, partners and vendors to facilitate successful partnerships.
- Developed and implemented strategies to increase customer base and revenue growth.
- Developed growth plans by identifying key clients, key targets, and priority service lines.
- Participated in meetings with senior executives to discuss strategic objectives related to business development initiatives.
- Researched customer feedback regarding products and services offered by the organization.
Education
Post-Graduate Diploma - Project Management
Algoma University
Mississauga, ON 01.2024 - 07.2025
Bachelor of Engineering Technology - Civil Engineering
Easwari Engineering College
03.2017 - 04.2021
Skills
- Customer relationship management
- Order processing
- Sales coordination
- Workflow improvement
- Customer account management
- Problem solving
- Team collaboration
- Time management
- Adaptability
- Pipeline management
- Customer relationship building
- Rapport building
- Client relationship management
Timeline
Inside Sales Assistant
Praveen Raj Real Estate Inc.
12.2024 - Current
Warehouse Supervisor
Sundine produce.inc
02.2024 - 12.2024
Post-Graduate Diploma - Project Management
Algoma University
01.2024 - 07.2025
Business Development Executive
Usha fire and saftey equipment pvt ltd
02.2021 - 12.2023
Bachelor of Engineering Technology - Civil Engineering
Easwari Engineering College
03.2017 - 04.2021
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