Maria Garrido Sanchez
Warburg,Hamburg
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Airbnb Host
Privately owned
Hamburg , Hamburg
2023.02 - Current
- Ensured compliance with all applicable laws related to short-term rentals.
- Maintained an organized system for tracking bookings, payments, cancellations, reviews.
- Greeted guests upon arrival and provided information about the property and local area.
- Advised guests on attractions in the local area based on their interests.
- Performed regular inspections of properties prior to guest arrivals to ensure safety standards were met.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Checked stock levels of all cleaning products regularly to ensure adequate supply is available.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Transported trash bags to designated disposal areas.
- Polished furniture to remove dust and dirt buildup.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Repaired minor plumbing issues such as clogged drains, leaking faucets, broken pipes.
- Checked fire alarms regularly for proper operation.
- Cleared walkways of snow and ice during winter months.
- Replaced door handles and hinges when necessary for security purposes.
Front Desk Receptionist
Blackfish Network
Victoria , BC
2022.06 - 2022.12
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Responded to customer inquiries via phone, email, and in person.
- Assisted with scheduling appointments for clients and visitors.
- Handled cash transactions accurately, balancing the register at the end of each shift.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Greeted customers warmly and made them feel welcome.
- Managed company calendar and scheduled events.
- Provided administrative support including photocopying, faxing, and filing.
- Disinfected doorknobs, phones and other frequently-touched items.
- Vacuumed carpets in all areas of the office.
- Maintained janitorial closets in an organized manner.
- Cleaned bathrooms to ensure they were sanitary and stocked with supplies.
Wait Staff Member
Q'Burguer
Barcelona, Spain , Spain
2018.12 - 2022.06
- Answered questions about menu selections and made recommendations when requested.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Bussed tables quickly and efficiently while maintaining a neat appearance of the dining area.
- Followed all safety procedures when handling hot plates or sharp objects.
- Replenished condiments, utensils, napkins, straws as necessary throughout shift.
- Maintained cleanliness of work area throughout shift by wiping down surfaces, emptying garbage cans.
- Processed payments accurately using cash registers or point-of-sale systems.
- Implemented sanitary food handling, holding and service protocols.
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Real Estate Assistant
Century 21
Barinas Edo Barinas. , Venezuela
2016.01 - 2018.11
- Followed up with prospects throughout sales processes to offer assistance.
- Managed calendar and scheduled appointments for real estate agents.
- Located potential listings and set up meetings to capitalize on opportunities.
- Assisted realtors with private viewings, enabling clients to see available properties.
- Handled incoming calls and correspondence related to real estate inquiries.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Used voice recorder or notepad to compose and transcribe meeting minutes.
- Responded to customer issues to provide immediate resolution and improve retention.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Disinfected doorknobs, phones and other frequently-touched items.
- Vacuumed carpets in all areas of the office.
- Maintained janitorial closets in an organized manner.
- Processed incoming and outgoing mail daily.
- Received payments from customers via cash or credit card transactions.
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Organized office supplies and maintained an inventory of stock items.
Education
Bachelors -
Santa Maria University
Barinas, Venezuela2018-08
Skills
- Maintenance Coordination
- Property Management
- Calendar scheduling
- Superb hospitality
- Cleaning Standards
- Computer Skills
- Facilities Management
- Guest Services
Languages
English
Limited
Spanish
Native/ Bilingual
Timeline
Airbnb Host
Privately owned
2023.02 - Current
Front Desk Receptionist
Blackfish Network
2022.06 - 2022.12
Wait Staff Member
Q'Burguer
2018.12 - 2022.06
Real Estate Assistant
Century 21
2016.01 - 2018.11
Bachelors -
Santa Maria University
Similar Profiles
Carley FordCarley Ford
Assoicate Director of Operations at Ford Brothers - Privately Owned BusinessAssoicate Director of Operations at Ford Brothers - Privately Owned Business
YAHNEDUM MAWULI ALONZOYAHNEDUM MAWULI ALONZO
Fleet Manager at Privately Owned BusinessFleet Manager at Privately Owned Business
Teagin CholmondeleyTeagin Cholmondeley
Horse Ranch Hand at Privately OwnedHorse Ranch Hand at Privately Owned