Hellen Maina
Baker
Mississauga,ON
Summary
At BREAD GALLERY, Nairobi, I spearheaded initiatives that significantly enhanced product quality and customer satisfaction, leveraging my strong communication skills and quality control knowledge. My leadership in staff training and continuous improvement practices resulted in notable bakery success, demonstrating my ability to drive operational excellence and foster team collaboration.
Overview
3
3
years of professional experience
Work History
ASSISTANT HEAD BAKER
BREAD GALLERY, NAIROBI
01.2023 - 01.2024
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Contributed to the development of successful marketing strategies to promote bakery offerings.
- Improved workflow efficiency by reorganizing workspace layouts and optimizing storage solutions.
- Assisted in financial management tasks such as budgeting, cost analysis, and pricing adjustments for improved profitability.
- Collaborated with head baker to create innovative products that brought positive customer feedback.
- Complied with health and safety codes to protect staff and customers.
- Implemented quality control measures, resulting in consistent product excellence.
- Enhanced product quality by implementing new recipes and baking techniques.
- Increased customer satisfaction by providing excellent services and high quality products.
- Managed daily production schedules for timely order fulfillment.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Prepared dough for variety of pastries, cakes and breads.
PACKER
SUNFLAG KENYA, NAIROBI
09.2020 - 10.2022
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Complied with safety, health, and environmental regulations as prescribed by law.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Increased accuracy of packed items by diligently following packing lists and verifying product information.
- Assisted supervisors with special projects as needed, showcasing versatility and commitment to overall team success.
Education
Certificate - Foods & Beverages
NIBS COLLEGE
NAIROBI, KENYA05.2020
Bachelor of Arts - Enterprenuer
UNIVERSITY OF NAIROBI
NAIROBI, KENYA12.2015
Skills
- Strong Communication Skills
- Staff Training and Development
- Quality control knowledge
- Continuous Improvement Mindset
- Food Safety Compliance
- Time Management Aptitude
- Conflict resolution techniques
- Interpersonal relationship building
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
ASSISTANT HEAD BAKER
BREAD GALLERY, NAIROBI
01.2023 - 01.2024
PACKER
SUNFLAG KENYA, NAIROBI
09.2020 - 10.2022
Certificate - Foods & Beverages
NIBS COLLEGE
Bachelor of Arts - Enterprenuer
UNIVERSITY OF NAIROBI
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