Hi, I’m
HELLA IANNA T. CAPITO
Edmonton,Alberta
Summary
To gain new knowledge and skills which will help build more experience and learn things as well as provide a challenging environment that promotes growth.
Overview
5
years of professional experience
Work History
Ellwood Daycare and Out of School Care
Early Childhood Educator
2020.02 - 2022.12 (2 years & 10 months)
Job overview
- Maintained and fostered positive and constructive interactions with staff, families and children.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive and safe classroom environments.
- Addressed behavioral and learning issues with parents and daycare management.
- Gave one-on-one attention to children while maintaining overall focus on entire group.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
Awesome OS
Customer Service Representative
2018.09 - 2019.03 (6 months)
Job overview
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
8990 Housing Corporation
Documentation Liaison Officer
2016.10 - 2018.01 (1 year & 3 months)
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Gaisano Mall of Davao
Recruitment and Development (Intern)
Job overview
- Interviewed candidates and conducted background checks and verification.
- Developed and posted vacancy announcements by leveraging online and print recruitment tools to attract highly-qualified candidates and develop robust talent pool.
- Recruited talented, diverse and qualified candidates for employment.
Education
San Pedro College , Davao City, Philippines
Bachelor of Science from Psychology
2016
Skills
- Windows based software applications: Microsoft Office (MS Excel, MS Word and MS Powerpoint)
- Has background knowledge in guidance and counseling and in assessing and interpreting psychological tests.
- Knows how to communicate, interact and cooperate with colleagues.
- Works efficiently and time conscious and can work in a pressured manner.
- God fearing, dedicated, responsible, patient and hard working. Has passion for continual learning and willing to take challenges.
Timeline
Early Childhood Educator
Ellwood Daycare and Out of School Care
2020.02 - 2022.12 (2 years & 10 months)
Customer Service Representative
Awesome OS
2018.09 - 2019.03 (6 months)
Documentation Liaison Officer
8990 Housing Corporation
2016.10 - 2018.01 (1 year & 3 months)
Recruitment and Development (Intern)
Gaisano Mall of Davao
San Pedro College
Bachelor of Science from Psychology
Similar Profiles
Mary CarrollMary Carroll
Volunteer at Ellwood Elementary SchoolVolunteer at Ellwood Elementary School
Alyssa Joie PrivadoAlyssa Joie Privado
Early Childhood Educator at Eduplay Academy daycare & out-of-school careEarly Childhood Educator at Eduplay Academy daycare & out-of-school care
Shehnaz LimbaShehnaz Limba
Early Childhood Educator at Windermere Daycare And Out Of School Care.Early Childhood Educator at Windermere Daycare And Out Of School Care.