Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Heliya Zarei

Burnaby,BC

Summary

Senior Consultant with extensive KPMG experience in risk assessment and regulatory compliance, specializing in the evaluation of business processes and IT internal controls. Demonstrated success in strengthening organizational resilience through strategic risk assessments and insights. Skilled in client engagement and financial analysis, effectively leading numerous projects while mentoring junior consultants to promote teamwork.

Overview

9
9
years of professional experience

Work History

Senior Consultant / Consultant

KPMG
Vancouver, British Columbia
09.2022 - Current
  • Conducted risk assessments and internal control evaluations to ensure compliance with industry regulations and best practices.
  • Developed and implement risk management frameworks, policies, and procedures to enhance organizational resilience.
  • Analyzed financial and operational processes to identify potential risks and recommend mitigation strategies.
  • Provided advisory services on regulatory compliance, governance, and enterprise risk management.
  • Lead and manage multiple client engagements, delivering tailored risk solutions and strategic insights.
  • Collaborated with cross-functional teams to assess risk exposure and improve business processes.
  • Mentored and trained junior consultants, fostering professional development and knowledge-sharing within the team.

Client Advisor (Co-op)

RBC
North Vancouver, British Columbia
09.2020 - 12.2022
  • Provided personalized banking solutions by assessing client financial needs and recommending appropriate products and services.
  • Delivered exceptional customer service, strengthening client relationships and contributing to business growth.
  • Proactively identified sales opportunities and referred clients to specialists for complex financial needs.
  • Maintained up-to-date knowledge of RBC products, policies, and regulatory requirements.
  • Collaborated with branch and regional teams to achieve sales and customer service targets.

Membership Sales Representative

Steve Nash Fitness Clubs
West Vancouver, British Columbia
02.2019 - 01.2020
  • Engaged with potential members to assess their fitness goals and recommend suitable membership options.
  • Conducted tours of the facility, highlighting amenities and programs to drive membership sales.
  • Achieved and exceeded monthly sales targets through proactive outreach and follow-ups.
  • Developed and maintained strong relationships with members to enhance retention and customer satisfaction.
  • Processed new memberships, renewals, and cancellations while ensuring accurate record-keeping.
  • Addressed customer inquiries and concerns, providing solutions to enhance the overall member experience.
  • Collaborated with the fitness and management team to improve service offerings and sales strategies.

Sales Representative

Best Buy
West Vancouver, British Columbia
09.2016 - 09.2019
  • Assisted customers in selecting home appliances by assessing their needs and providing tailored recommendations.
  • Delivered expert product knowledge on major appliances to ensure informed purchasing decisions.
  • Met and exceeded sales targets by proactively engaging customers and promoting financing and warranty options.
  • Processed purchases, returns, and exchanges while ensuring accuracy and efficiency at the point of sale.
  • Collaborated with team members and management to implement sales strategies and promotional events.

Education

BBA - Accounting And Management Information Systems

Simon Fraser University
Burnaby, BC
08-2022

CPA Candidate -

CPA (Chartered Professional Accountants of BC)
Vancouver, BC

Degree - Business Administration

Langara College
Vancouver

Skills

  • Risk assessment
  • Regulatory compliance
  • Risk management
  • Financial analysis
  • Client engagement
  • Data analysis
  • Problem solving
  • Systems analysis

Accomplishments

  • Dean's Honor Roll at Simon Fraser University in 2021 and 2022
  • Top sales associate recognition at Steve Nash Fitness Clubs in 2019
  • Top sales associate recognition at Best Buy in 2017 and 2018

References

References available upon request.

Timeline

Senior Consultant / Consultant

KPMG
09.2022 - Current

Client Advisor (Co-op)

RBC
09.2020 - 12.2022

Membership Sales Representative

Steve Nash Fitness Clubs
02.2019 - 01.2020

Sales Representative

Best Buy
09.2016 - 09.2019

BBA - Accounting And Management Information Systems

Simon Fraser University

CPA Candidate -

CPA (Chartered Professional Accountants of BC)

Degree - Business Administration

Langara College

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Heliya Zarei