Helio Godoy
Fontana
Summary
Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in improving processes.
Overview
4
4
years of professional experience
Work History
GardaWorld
Security Officer
10.2023 - Current
- Secure the premises by conducting regular patrols and monitoring surveillance systems.
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Improved security measures by installing and maintaining high-quality camera systems.
Cinemark Theater
Cashier Customer Service
09.2021 - 06.2022
- Answered customer questions and concerns regarding tickets, pricing and promotions.
- Preformed ushering duties and assisted handicapped customers with seating.
- Patrolled hallways and movie rooms during show times and preformed security procedures.
- Directed guests to correct location by documented ticket seats and answered questions about facility amenities.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Distributed refunds, promoted theater merchandise and issued gift cards.
- Managed cash and credit transactions at cash register.
- Responded to guests questions about current facility events and future offerings.
- Provided information regarding show times, new releases and upcoming movies and trailers.
- took misplaced customers items to lost and found areas and reported complex issues to supervisors.
Grocery Stock Clerk
Sprouts Farmers Market
01.2021 - 08.2021
- Maintained cleanliness and organization of workspace, working closely with employees to systemize tasks.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Warehouse Worker
FedEx
01.2020 - 08.2020
- Loaded, unloaded and moved material to and from storage and warehouse areas.
- Used hand-held devices to scan packages to prepare for deliver.
- Checked packages and merchandise for damage and quickly notify management.
- Performed general housekeeping and cleaning tasks, including, keeping work area clean.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Volunteered to work extra hours to learn new tasks and increase skill levels.
Education
Chaffey College
Rancho Cucamonga, CAHigh School Diploma -
SunBurst Youth Academy
Los Alamitos, CA12.2019
Skills
- Microsoft Office / Power Point
- social media marketing
- CPR
- customer services
- Fitness Knowledge
- Teamwork and Collaboration
Timeline
GardaWorld
Security Officer
10.2023 - Current
Cinemark Theater
Cashier Customer Service
09.2021 - 06.2022
Grocery Stock Clerk
Sprouts Farmers Market
01.2021 - 08.2021
Warehouse Worker
FedEx
01.2020 - 08.2020
Chaffey College
High School Diploma -
SunBurst Youth Academy
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