Helin Rachell Aguilar
San Jose
Summary
Proven team collaborator and customer service expert, demonstrated through successful roles at Starbucks and Michaels Arts and Crafts. Excelled in creating positive customer experiences, managing time efficiently, and maintaining high cleanliness standards. Achieved excellent accuracy in transactions and fostered warm relationships, showcasing a blend of exceptional service skills and work ethic.
Overview
2
2
years of professional experience
Work History
Cashier
Michaels Arts and Crafts
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Server
Dennys Restaurant
06.2023 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Barista
Starbucks
11.2023 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
Abraham Lincoln High School
San Jose, CA05-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Team collaboration
- Friendly and outgoing
- Time management
- Exceptional customer service
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Cashier
Michaels Arts and Crafts
10.2024 - Current
Barista
Starbucks
11.2023 - 02.2024
Server
Dennys Restaurant
06.2023 - 12.2024
High School Diploma -
Abraham Lincoln High School
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