HELI PATEL

The scheduler reports to the General Manager and/or designate and is responsible for all aspects of scheduling to ensure that the community has adequate staffing levels at all times to serve all persons in care.

• Updated customer accounts with add-on room charges, minibar use, and room service bills.
• Generated and printed daily financial reports to track hotel performance. Set up and entered financial data into spreadsheets using Microsoft Excel.
• Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
• Called guests requiring wake-up calls within two minutes of scheduled call, constantly maintaining positive, and welcoming.
• Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
• Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

• Prepared and collect tax returns for individuals, businesses and professional, property and miscellaneous. Worked effectively in fast-paced environments with maintained accuracy of records by verifying accuracy of data in records.Paid attention to detail while completing assignments.
• Kept case data and contact information up to date to expedite proceedings. Followed confidentially regulations to maintain privacy.
• Responded to taxpayer questions and helped individuals complete and file tax documentation.
• Issued birth, death and marriage certificates and collected appropriate fees.

• Monitored status of accounts receivable and payable to facilitate prompt processing.
• Answered and made phone calls regarding financial matters such as payments due.
• Communicated with suppliers to reconcile invoice payments.
• Provided administrative and clerical support to accountant.