Helga Currier
Maxville,Canada
Summary
Maintains a positive attitude and a great sense of humor during peak hours. [English and French]-speaking food services. Bringing a strong work ethic, interpersonal skills and customer service expertise. Professional with years combined experience in bartending, serving and bussing. ServeSafe certified.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Customer Service/Baker/Supervisor/Assistant Manager
Tim Hortons
09.2008 - 03.2016
- Consistently provided professional, friendly and engaging service.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
- Immediately reported accidents, injuries or unsafe work conditions to manager.
- Developed and maintained positive working relationships with others to reach business goals.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Operated all kitchen equipment adeptly.
- Restocked the sandwich table, refilled condiments, organized pantry area and swept and mopped floors.
- Effectively listened to, understood and clarified guest concerns and Resolved issues.
- Received frequent customer compliments for going above and beyond normal duties.
- Delivered quality service by providing a warm and welcoming environment.
- Maintained clean dining room, lobby and service areas at all times.
- Effectively listened to, understood and clarified guest concerns and Resolved issues.
- Maintained complete knowledge of restaurant menu, including daily specials.
Customer Service/Cashier
MacEwens/Quickies Gas Station
09.2002 - 09.2007
- Consistently provided professional, friendly and engaging service.
- Demonstrated genuine hospitality while greeting and establishing rapport with guest.
- Received frequent customer compliments for going above and beyond normal duties.
Education
Completed Grade 11 -
Tagwi Secondary High School
AvonmoreSkills
- Thrives in fast-paced environment
- Quick problem solver
- Committed and Dedicated team player
- Lifts and carries up to 50 lbs
- Courteous, professional demeanor
- Cash handling expert
- Point of Sale (POS) system operation
- Organized multi-tasker
- Fast and efficient service worker
- Provided friendly and attentive service
- Maintained high standards of cleanliness and sanitation
- Guest relations professional
- Team player
- Customer service
- Active listener
- Food safety and sanitation
- Attention to detail
- Cleanliness standards
- Time management
- Clear communication
Timeline
Customer Service/Baker/Supervisor/Assistant Manager
Tim Hortons
09.2008 - 03.2016
Customer Service/Cashier
MacEwens/Quickies Gas Station
09.2002 - 09.2007
Completed Grade 11 -
Tagwi Secondary High School