Helen Pamela Salas

• Physical Assestment , Patient Intake , Family Communication , Emergency Response , Health Eduaction , Wound Care , Caring for Wounds , Case Management
• Reviews and approves resident |patient referrals. Monitors the inquiries foe admissions and follow up in a timely manner ( within 10 minutes or less ) . Tracks pre - admission referral activity daily | weekly .
• Keeps a daily log for weekly reporting . Coordinates the admission information. Notifies proper Departments of anticipated admission for the assigned buildings .

Front Desk Receptionist/Office Assistant
Burbank Healthcare and Rehabilitation Center
February 2021 to Present
Receiving visitors at the front desk by greeting, welcoming,directing,and announcing them appropriately.
Answering screening and forwarding incoming phone calls. Receiving and sorting daily mails. Assist in
supporting patients and medical staff by answering incoming calls, organizing charts, organizing files,
placing orders, Interacts with Patients, Visitors and Vendors.

Griffith Park Healthcare Center, 201 Allen Ave, Glendale, CA 91201, Receptionist / Front Desk:

● Receive and follow the reception schedule/instructions from the supervisor and as outlined in our established policies and procedures. ● Operate the paging/telephone system as required. ● Answer the telephone, determine the nature of the call, and direct the caller to the appropriate individual or department. ● Maintain a current file/listing of residents by name and room number, emergency phone numbers of on-call personnel, department extensions, key personnel, etc.

• Receiving visitors at the front desk by greeting, welcoming,directing,and announcing them appropriately.
  Answering screening and forwarding incoming phone calls. Receiving and sorting daily mails. Assist in
  supporting patients and medical staff by answering incoming calls, organizing charts, organizing files,
  placing orders, Interacts with Patients, Visitors and Vendors.