Helene Lemmen
Summary
Highly motivated and reliable individual with a track record for managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational and communication skills. Ready to collaborate on community outreach and business engagement activities in the Niagara area.
Overview
6
6
years of professional experience
Work History
Team Fundraiser
Guelph Gryphon's Dance Pak
08.2023 - Current
- Planned and implemented fundraising events.
- Raised significant funds by developing and executing effective fundraising campaigns. Twenty-eight team members each earned $500+ towards competitive fees
- Developed impactful fundraising strategies to maximize donations and that exceeded set fundraising goals.
Customer Service Representative
LCBO
08.2022 - Current
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Participated in training sessions to stay informed about product updates and changes.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Administrative Assistant
Margo Wynhofen, Mortgage Broker/Owner
05.2023 - 11.2023
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Learned about social media algorithms to help expand online exposure to gain new clients
- Assisted with development of social media and customer marketing programs
Dance Teacher
Niagara Dance & Fitness Studio
09.2018 - 06.2022
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer's strengths while improving areas of weakness.
- Planned routines for recitals and performances.
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
- Recognized and adapted to different learning styles to productively communicate and teach materials to all students.
Hostess, Busser, Food Runner
Lakehouse Restaurant
07.2019 - 08.2020
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Arts - Business Administration
University of Guelph
Guelph, ON04.2026
High School Diploma -
Blessed Trinity Catholic Secondary School
Grimsby, ON06.2022
Skills
- Nonprofit marketing
- Event Planning
- Customer Service
- Problem-solving abilities
- Computer Skills
- Time Management
- Teamwork and Collaboration
- Exceptional communication
Accomplishments
Team Canada Dance - Gold and Silver Medalist, December 2022
IDO World Dance Championships 2022, Slovenia
- Invited to compete for Team Canada
- Completed five months of intensive training in preparation
- Gold and Silver medals in Ballet
Languages
French
Native or Bilingual
Timeline
Team Fundraiser
Guelph Gryphon's Dance Pak
08.2023 - Current
Administrative Assistant
Margo Wynhofen, Mortgage Broker/Owner
05.2023 - 11.2023
Customer Service Representative
LCBO
08.2022 - Current
Hostess, Busser, Food Runner
Lakehouse Restaurant
07.2019 - 08.2020
Dance Teacher
Niagara Dance & Fitness Studio
09.2018 - 06.2022
Bachelor of Arts - Business Administration
University of Guelph
High School Diploma -
Blessed Trinity Catholic Secondary School
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